Tele Marketing Executive

1 week ago

Cochin, Kerala, India SPLASH GAIN ASSOCIATES Full time ₹ 1,44,000 - ₹ 4,20,000 per year

1. Lead Generation & Prospecting

  • Make outbound calls to potential candidates and clients to promote recruitment and training services.
  • Generate qualified leads for admissions (training wing) and job seekers (recruitment wing).
  • Maintain an updated database of prospective clients, candidates, and training participants.

2. Candidate & Client Engagement

  • Explain available job opportunities, recruitment processes, and training programs to prospective candidates.
  • Counsel candidates on course details, fees, schedules, and benefits to encourage enrollment.
  • Provide clear information to clients/employers about recruitment services, available talent pool, and service offerings.

3. Conversion & Follow-ups

  • Achieve daily/weekly calling and conversion targets for both recruitment and training divisions.
  • Follow up with interested leads through calls, emails, and WhatsApp to ensure conversions.
  • Schedule walk-ins, interviews, or counseling sessions for candidates.

4. Coordination & Support

  • Coordinate with the Admissions Team for smooth candidate onboarding in training programs.
  • Work with the Recruitment Team to schedule interviews, collect documents, and update candidate status.
  • Support marketing activities by calling leads generated from social media campaigns, events, and referrals.

5. Database & Reporting

  • Maintain accurate records of calls, inquiries, leads, and conversions in CRM/Excel.
  • Prepare daily/weekly reports on telecalling performance, lead status, and closures.
  • Update management regularly on progress and challenges.

6. Professionalism & Customer Care

  • Handle calls in a professional and polite manner, ensuring a positive brand image.
  • Resolve candidate/client queries promptly or escalate them to the concerned department.
  • Maintain confidentiality of candidate data and company information.

Key Skills Required

  • Strong communication and persuasion skills (Malayalam, English, Hindi preferred).
  • Good telephone etiquette and ability to build rapport quickly.
  • Target-driven with a proactive attitude.
  • Basic knowledge of MS Office/CRM tools.
  • Ability to handle pressure and meet deadlines.

Job Types: Full-time, Contractual / Temporary

Contract length: 12 months

Pay: ₹12, ₹35,000.00 per month

Application Question(s):

  • Do you have experience in telecalling/telemarketing with a target-driven role?
  • Are you confident in handling calls in Malayalam and English with clear communication?
  • Are you willing to work on performance-based targets and daily call follow-ups?

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