Sr Spec

2 days ago


Hyderabad Office, India Novartis Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Band

Level 4

Job Description Summary

-Individual contributors executing tech governance processes and oversight Or Individual contributors executing service operations processes and oversight

Job Description

Major accountabilities:

  • Succesful execution of service operations and or technology governance in accordance with service operations and management processes.

Key performance indicators:

  • Stable -compliant -secure measured by Availability -Performance -Capacity Metrics.
  • Responsiveness -Recovery Speed of critical incidents -issues in business -Automation led Programmable Infrastructure and Platform Services

Minimum Requirements:
Work Experience:

  • Financial Management.
  • Functional Breadth.
  • Operations Management and Execution.
  • Project Management.
  • Technical knowledge.

Skills:

  • Communication Skills.
  • Incident Management.
  • IT Governance.
  • IT Infrastructures.
  • IT Service Management.
  • Network Monitoring.
  • Performance Management.
  • Planning.
  • Problem Solving Skills.
  • Risk Management.
  • Vendor Management.

Languages :

  • English.

Skills Desired

Communication Skills, Incident Management, IT Governance, IT Infrastructures, IT Service Management, Network Monitoring, Performance Management, Planning, Problem Solving Skills, Risk Management, Vendor Management

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