Director, Quality Assurance

Who We Are
Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About The Job
The Director of Quality Assurance (QA) is a senior-level role responsible for leading and handling Brightly's quality assurance program. This role ensures products, services, and processes meet defined quality requirements and policies by conducting audits, analyzing production processes, and driving continuous automation improvement. The Director is responsible for global QA staff, leads budgets, and ensures compliance with regulatory requirements. They provide technical leadership, vision, management, and mentoring for multiple QA teams, including third-party vendors. This position offers an opportunity to bring experience, intuition for business, and quality philosophies to the forefront of QA project management. This role will report directly to the CTO.

What You Will Do

• Drive the transformation of QA processes, platform, ways of working, and technology operations to demonstrate the evolving technical landscape.
• Run multiple QA teams across various time zones, driving the product and engineering roadmap from a quality perspective, ensuring reliability and performance across all platforms.
• Must also be an experienced Scrum Master who can define quality requirements and keep the QA team on track.
• Analyze and address quality gaps, resource needs, and market demand to plan and assess the feasibility of QA projects.
• Provide suitable decision-making for product quality and assurance, maintaining sensitivity to constraints and business needs.
• Direct, review, and approve QA strategies (including accessibility) and changes; while leading and driving quality excellence culture across the functions and help teams adopt the same.
• Provide leadership and managerial direction for QA activities to ensure business objectives are achieved.
• Stimulate hiring, retain and develop top QA talent across the organization by providing guidance, career development, and mentorship to team members.
• Review and evaluate the work of others, inside and outside the organization, to ensure effectiveness, technical adequacy, and compatibility in the resolution of complex QA problems.
• Drive a high level of employee engagement by effectively communicating the company's strategy, product vision, and organizational performance.
• Coordinate and direct QA project execution, making detailed plans to accomplish goals and directing the integration of QA activities.
• Select, lead, direct, evaluate, and develop a team of QA professionals to ensure that QA operations are completed on time, within budget, and as per the set goals.
• Create career development programs for the team and develop short-term plans to ensure skills and performance of employees meet current and future needs.
• Develop and maintain the QA roadmap.
• Maintain and communicate all related metrics and scorecard data.

What You Need

• Bachelor's degree in computer science or other relevant engineering field.
• 14+ years of experience in the software industry building and leading QA teams that design and deliver large distributed systems – preferably in agile development, object-oriented systems realm with high availability. Solid system design and architecture experience. 6+ years leading & running QA teams.
• Experience leading large teams (80+ people).
• Technology Enthusiast and Passionate to lead from the front for critical product deliveries through breakthrough QA technologies.
• Experience in leading, architecting, designing & building secure, scalable and reliable QA platforms. Prior hands-on experience with IT hardware, networks, software back-end, database, APIs, and modern web front-end frameworks in order to lead individuals and teams.
• Be comfortable and experienced managing within Agile/Scrum environment.
• Ability to handle multiple opposing priorities in a fast-paced environment.
• The ability to inspire, mentor and encourage teams.

What Makes You a Standout

• Experience in SaaS and/or service-oriented architecture preferred.
• Extensive experience in building cloud native & cloud agnostic QA centered products & platforms.
• Excellent communication skills – you should be adept at listening to, understanding, and explaining key concepts to managerial and technical resources.
• A pragmatic QA technologist capable of driving concept → delivery → customer satisfaction for product lines.
• Empower the team to challenge themselves across product definition, QA architecture, test execution, DevOps, customer success and client engagement.

The Brightly culture
We're guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.