Standard Chartered Bank

15 hours ago

Ahmedabad, Gujarat, India Acura Solution Full time ₹ 5,00,000 - ₹ 25,00,000 per year


Job Description:

JOB SUMMARY

Define key responsibilities to reflect the duties and responsibilities of this role.

  • Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening
  • Migrate client transactions to the digital platform
  • Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients, own client portfolio for limited defined period of time and create a pipeline for upgrade to Priority Segment
  • Engage premium clients by identifying and meeting needs, including via cross sell of retail banking products
  • Follow the applicable contact management approach to drive engagement with premium clients - execute applicable sales campaigns as designed and released by country segment teams
  • Conduct 'Needs based conversations' with clients to provide suitable products. Focus on building relationship via consultative selling approach
  • Maximize sales performance to achieve revenue targets of the segment/ channel - Meet or exceed applicable scorecard targets
  • Follow up and manage expectations of clients to ensure timely processing of sales transactions
  • Drive digital adoption among clients
  • Manage customer expectations and customer satisfaction tracked via RTF and NPS scores 

RESPONSIBILITIES

  • Generate revenue and contribute to profitable growth by focusing on:
  • Growing the Liabilities relationships
  • Expanding and deepening revenue streams through Wealth Management and Retail Assets products
  • Improving deposit mix comprising savings accounts and term deposits
  • Delivering New sales revenue as per set targets
  • Grow FUM qualified clients
  • Upgrade clients to Priority banking
  • Drive wealth penetration by activating new clients

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