Online Sales Executive

2 days ago

Pune, Maharashtra, India White Copper Hospitality Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Founded in 2017, White Copper Hospitality Pvt. Ltd. has grown from introducing exceptional fine dining in Kothrud to managing a celebrated portfolio of restaurants and culinary ventures. Our journey began with Barometer, followed by successful ventures like NIPR, Baobab, and Dehaati. Our portfolio includes renowned names such as Incognito, Polkadots, Iron Bar and Grill, and the iconic Baker's Basket. Additionally, we have expanded into outdoor catering with Key Lime Catering & Bar Services, known for their exceptional service in Pune.

Role Description

  • .
    Order Management
    : Take and process online orders accurately and efficiently using Point-of-Sale (POS) or e-commerce systems. This includes handling payments, returns, and exchanges.
  • Order Fulfillment Coordination
    : Coordinate with the production and delivery teams to ensure orders are prepared, packaged, and shipped on time, maintaining product quality and freshness.
  • Inventory Management (Online)
    : Monitor online stock levels, update product availability, and coordinate with the inventory team to ensure the online store is always stocked with available items.
  • Website/Platform Maintenance
    : Ensure the online product displays are accurate and visually appealing, including correct descriptions, pricing, and images.
  • Promotions and Upselling
    : Actively promote special offers, new items, and seasonal promotions online, and suggest complementary products (e.g., candles with a cake) to increase sales.
  • Issue Resolution
    : Handle customer inquiries and resolve any issues or complaints promptly and professionally to ensure high customer satisfaction.
  • Data Entry and Reporting
    : Maintain accurate records of customer interactions and sales data, and potentially prepare sales reports for management.

Responsibilities

No certifications required.

Good written and communication skills are preferred.

  • Proof of having executed cool ideas with ownership.

More Details DM HR Nilesh Chavan

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