Night Auditor

We are looking for a highly skilled and experienced Night Auditor to join our team at Accor Hotels. The ideal candidate will have a strong background in hospitality and excellent communication skills.

Roles and Responsibility

• Manage front office operations during night shifts, ensuring seamless guest experiences.
• Coordinate with other departments to maintain high service quality standards.
• Handle guest complaints and resolve issues professionally and courteously.
• Maintain accurate records of hotel transactions and reports.
• Ensure compliance with company policies and procedures.
• Collaborate with the front office team to achieve sales targets and improve customer satisfaction.

Job Requirements

• Minimum 2 years of experience in a similar role within the hospitality industry.
• Strong knowledge of front office operations and guest handling procedures.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Familiarity with hotel management systems and software applications.
• Strong problem-solving skills and attention to detail.