Business Analytics

About Gartner IT:
Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About The Role
This role will provide support for customer and business processes (including but not limited to Customer, Account and Enterprise data management) with focus on process improvement and addressing client/customer needs. The primary focus will be around maintaining the overall data quality and accuracy of our client data that's leveraged in dashboards, reporting and analysis throughout the enterprise. Our main objective is data quality across each domain and the alignment between contacts & accounts, and accounts and enterprises.As a Business Analytics Specialist (MDM Stewardship), you will play a critical role in ensuring the accuracy and consistency of our master data. You will work closely with sales teams, conducting research and analysis to resolve data-related issues and improve data quality. If you're looking for a challenging and rewarding role that combines data management with stakeholder engagement, apply now

What you will do:

• Focus on identifying and correcting data quality issues within the MDM contact and account domains while curating data insights that will ultimately improve the value of data across Gartner
• Conduct research to gather and verify corporate hierarchies, annual revenue, industry classifications, locations, and other firmographic details.
• Research questionable companies to identify missing or invalid company addresses
• Perform changes across Gartner's systems upon discovery of existing duplicates or errors
• Independently complete assignments with little to no oversight
• Deliver all assignment work within quality standards and on time, often within tight deadlines

What you will need:

• Experience: 1-3 years of experience in Sales Support or Service Support in a product or service-based company.
• Graduate/Post graduate in BE/Btech, ME/MTech or MCA is preferred.
• Knowledge of sales cycles and basic understanding of Contacts, Accounts, and Enterprises is a plus.
• Strong research and analytical skills
• Experience with ticketing systems (e.g., ServiceNow, Zoho, Zendesk) is a plus
• Excellent verbal and written English Communication Skills
• Familiarity with business information providers (e.g., Dun & Bradstreet, S&P).
• Basic SQL knowledge
• Attention to detail and accuracy
• Ability to learn quickly
• Ability to work independently and manage multiple tasks.

Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to

Job Requisition ID:100494

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