Guest Relations Executive

2 weeks ago

Anjuna, Goa, India Vio Stays Full time ₹ 2,40,000 - ₹ 3,00,000 per year

A Guest Relations Executive is responsible for ensuring exceptional service experiences for guests by acting as the main point of contact between guests and the organization. This role requires strong interpersonal skills, problem-solving abilities, and a proactive approach to resolving issues.

Key Responsibilities:

  • Connecting with guests prior to their arrival.
  • Forming WhatsApp groups with guests
  • Address guest inquiries
  • Resolve complaints
  • Coordination with team
  • Maintain Records
  • Upselling services

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Application Question(s):

  • Are you located in North Goa?

Language:

  • English (Required)

Work Location: In person

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