GSP-Ops support agent

7 days ago

Mumbai Metropolitan Region, India FedEx Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

Grade - 5

Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

Grade - 5

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

  • Ops & CS Support Incharge - MNW

    2 days ago

    Mumbai Metropolitan Region, India Blue Dart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SR.NO.CUSTOMER & OPS SUPPORT DESK1Daily Monitoring EDD-B2C & B2B/APEX DELIVERY PERFORMANCE and ensuring PUD meet required targets of MBO2Daily Monitoring on Key Customers shipments timely intact deliveries as per EDD. If any deviation on EDD taking up with concern Hub's for timely connection. Exception while deliveries we are highlighting the same to concern...

  • Senior AI Engineer

    1 day ago

    Mumbai Metropolitan Region, India Quantanite Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role : Senior AI EngineerLocation : Mumbai | HybridAbout QuantaniteWere a global CX and digital solutions partner that blends cutting-edge AI with the human touch.Headquartered in London and operating across 4 continents, our 2,000+ people help some of the worlds fastest-growing brands scale smarter, work faster, and deliver better serviceevery time.Were not...

  • Customer Support Agent

    6 days ago

    Navi Mumbai, Maharashtra, India SquadStack Full time ₹ 15,000 - ₹ 25,000 per year

    Position: Customer Support Agent (Inbound Voice process: Banking E-commerce)Location:Vashi (Navi Mumbai)Nearby Candidates PreferredJob Details:Working days: 6 working daysShift: Mostly day shift but must be comfortable with night shift alsoSalary: Freshers: 15k (Based on your Interview), Experience: Up to 25K (Based on your Interview)Experience: Freshers |...

  • Customer Support Agent

    3 days ago

    Mumbai, Maharashtra, India Wings Global Services Full time ₹ 4,80,000 per year

    Job Title: Customer Support Agent - International BPO (USA/UK Clients) | Mumbai (Malad) | Up to 40,000/month Call/WhatsApp for quick responseJob Role & Responsibilities: Handle inbound/outbound calls, emails, and chats for USA/UK customers Provide exceptional customer service & resolve queries efficiently Ensure high customer satisfaction with a...

  • EXPORT DOCUMENTATION-JR/SR

    4 days ago

    Navi Mumbai, Mumbai City, Mumbai, India Indira Manjunath Kharvi (Proprietor Of Genesis Corporate Services) Full time

    Job Description We are having an urgent job opening for the position of Position:Executive /Sr. Executive Export Division Experience:3-5 years in the same profile Job Profile :We are seeking a motivated and detail-oriented professional to join our Export Division team. The role will involve end-to-end handling of export operations with a strong focus on...

  • Customer Support Agent

    6 days ago

    Mumbai, Maharashtra, India Evercaring Pharmacy Full time ₹ 2,00,000 - ₹ 4,02,655 per year

    We are looking for a Customer Support Agent to join our team and help deliver an excellent experience for our customers. The ideal candidate will be friendly, patient, and committed to solving customer issues efficiently.ResponsibilitiesRespond to customer inquiries via phone, email, chat, or social media.Provide accurate information about products,...

  • Regional Business Development Manager

    1 day ago

    Mumbai, Maharashtra, India upGrad Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Key ResponsibilitiesStrategic Leadership: Develop and execute recruitment strategies for upGrad GSP in North and South India, in collaboration with the VP - India.Agent Relationship Management: Directly manage relationships with recruitment agents, ensuring B2B sales targets are met or exceeded.Team Leadership: Lead a team of Business Development Managers...

  • Export Documentation Executive

    1 week ago

    Mumbai, Maharashtra, India Al-Gyas Exports Full time

    **IMMEDIATE JOINERS ONLY** **6 DAY WORKING** **Salary: 30k - 40k per month** **Location: Mumbai Central** - Day to day entries of assigned regions in Tally - Prepare Pre & Post-Shipment documents like Invoice, Packing List, Shipping details, GSP/Certificate of Origin & related documents, L/C. - Prepare Pre & Post-Shipment Bill of lading, Proforma invoice &...

  • Ml Ops

    5 days ago

    Mumbai, Maharashtra, India Clowise Business Solutions Full time

    Location: Mumbai City (Work from office only) Key Responsibilities - Manage end-to-end deployment of ML models on both on-premise servers and AWS - Build and manage Big Data infrastructure and pipelines for high-volume data processing - Develop and maintain CI/CD pipelines for ML models. - Deploy, monitor and optimize machine learning models in AWS...

  • Canune - Regional Sales Manager - Study Abroad Segment

    4 weeks ago

    Mumbai, Maharashtra, India Canune Business Solutions Full time

    Regional Sales Manager (Study abroad) Strategic Leadership: Develop and execute recruitment strategies for upGrad GSP in North and South India, in collaboration with the VP - India.- Agent Relationship Management: Directly manage relationships with recruitment agents, ensuring B2B sales targets are met or exceeded.- Team Leadership: Lead a team of Business...