Customer Support Executive

1 week ago


Pune Cantonment Pune Maharashtra, India TriEdge Solutions Full time ₹ 1,56,000 - ₹ 1,80,000 per year

Position : Customer Support Executive

Location: Pune

Role Overview: As a Customer Support Executive, you will be the frontline communicator with our clients, including transporters, brokers, drivers, and truckers, helping them understand the benefits and features of our EMT Transport app. Your role is crucial in guiding potential users through our services and ensuring their satisfaction.

Responsibilities: ? Engage with transport industry professionals via calls to introduce our EMT Transport app, explaining its benefits and features. ? Conduct feedback calls to gather user insights and document customer queries. ? Relay important customer feedback and queries to the sales team for prompt action and follow-up. ? Manage communication through WhatsApp, sending informative messages and providing support via chat to assist clients effectively. ? scanning documents, saving them on a computer & upload on ERP

Requirements: ? Excellent communication and interpersonal skills. ? Proven experience in customer service ? Ability to work independently and as part of a team. ? Familiarity with CRM software is a plus. ? Strong organizational skills and attention to detail.

Language: English, Marathi, Hindi

Job Types: Full-time, Fresher

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement


  • Pune, Maharashtra, India Career Crox Full time

    **Job Title**: Customer Support Executive **Experience**: Fresher **Location**: Pune We are seeking enthusiastic freshers to join our Customer Support team. As a Customer Support Executive, you will assist customers with inquiries and provide solutions to their issues. **Key Responsibilities**: - Provide accurate information about products and...


  • Pune, Maharashtra, India CORPAVENUE Full time

    **Customer Support Executive** **Location**: Pune, Maharashtra **Job Type**: Full-time | Work from Office **Experience**: Freshers & Experienced both can apply We are hiring **Customer Support Executives** in Pune. If you have **excellent English communication skills** and are looking to build a career in a customer support process, this is a great...


  • Pune, Maharashtra, India CORPAVENUE Full time

    **Customer Support Executive** **Location**: Pune, Maharashtra **Job Type**: Full-time | Work from Office **Experience**: Freshers & Experienced both can apply We are hiring **Customer Support Executives** in Pune. If you have **excellent English communication skills** and are looking to build a career in a customer support process, this is a great...


  • Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time

    **Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...


  • Pune, Maharashtra, India Dilizent Systems Full time

    _### Job Description: Customer Support Executive_ - **Position Title**: Customer Support Executive _ - **Department**: Customer Service _ - **Location**: [Location] _ - **Reports To**: Customer Support Manager _ - #### Job Summary:_ - #### Key Responsibilities:_ - **Customer Interaction**:_ - Provide accurate, valid, and comprehensive information to...


  • Pune, Maharashtra, India Telemate Technologies Private Limited Full time

    **Position**: Customer Support Executive **Job Location**: Pune (Work from Office - Mandatory) **Shift**: US Shift (Night Shift | Rotational Week Offs) **Experience Required**: 6Months - 3 Years **Salary**: ₹28,000 - ₹60,000 CTC per month (based on experience) **About the Role** **Key Responsibilities** - Handle **customer interactions** via...


  • Pune, Maharashtra, India Software Gen Full time

    **Customer Support Executive**: - Pune - 1 to 3 Years - Full Time **Graduation ( Preferred )**:


  • Pune, Maharashtra, India VARKY Technology Solutions Full time

    **Job Title**: Customer Support Executive (Voice) **Location**: Pune **Employment Type**: Full-Time, Permanent **Key Responsibilities**: - Handle customer queries and concerns via voice calls - Provide effective solutions and ensure customer satisfaction - Maintain a positive and professional attitude toward customers at all times - Record customer...


  • Pune, Maharashtra, India ATS SHARE BROKERS PVT. LTD. Full time

    Job Description for customer support executive Delivering prompt and accurate information to ensure the utmost customer satisfaction. Investigating and resolving customer issues or complaints by diligently identifying the underlying cause, presenting suitable solutions, and following up to ensure a successful resolution. Comprehensive product or service...


  • Pune, Maharashtra, India Genesis HR Services Full time

    **Customer Support Executive** **Location**:Pune** **Incentives**: Attractive incentive plan available **Key Responsibilities**: - Troubleshoot and resolve customer issues promptly - Ensure customer satisfaction and retention - Maintain accurate records of customer interactions - Collaborate with internal teams for timely solutions **Requirements**: -...