Tele Caller Executive

Key Responsibilities:

• Make outbound calls to existing and potential customers (medical shops, clinics, hospitals) to take medicine orders.
• Handle inbound calls and resolve customer queries promptly.
• Maintain daily records of calls, orders, and follow-ups.
• Coordinate with the sales and dispatch departments for order fulfillment.
• Follow up on pending payments or deliveries.
• Update customer contact information and maintain a proper database.
• Build good relationships with clients to ensure repeat business.
• Prepare call and order reports as required by management.
• Assist in promoting new products and offers over calls.

Requirements:

• Qualification: Minimum Intermediate / Degree.
• Experience: 6 M-2years (experience in medical or pharmaceutical field preferred).
• Good communication skills in Telugu, Hindi, and English.
• Basic computer knowledge (MS Excel, WhatsApp, and order entry software).
• Pleasant and confident telephone manners.
• Ability to handle pressure and multitask.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person