
Foreclosure – SME
1 day ago
Hiring for Foreclosure – SME / Team Lead
Location:
Mumbai / Hyderabad
Notice Period:
Immediate or up to 30 days
Qualification:
Any Graduate
Experience:
4–12 years
Package:
SME – up to 8 LPA | TL – up to 12 LPA
About the Role
We're looking for experienced professionals with strong expertise in
US Mortgage Foreclosure and Bankruptcy
processes. This role requires end-to-end foreclosure management experience and excellent communication skills.
Key Responsibilities
Leadership:
- Lead and motivate a foreclosure team to meet quality and productivity standards.
- Manage team performance, provide feedback, and support career development.
- Promote a positive work environment that encourages retention and teamwork.
- Handle people-related matters in coordination with HR and management.
Operations:
- Manage day-to-day operations and ensure all KPIs are met.
- Prepare and review daily, weekly, and monthly MIS / MBR / QBR reports.
- Handle client interactions and escalations professionally.
- Identify and resolve operational and technical issues promptly.
- Conduct regular quality checks, training sessions, and performance reviews.
- Mentor and guide foreclosure associates to improve process efficiency.
Continuous Improvement:
- Drive continuous improvement initiatives and process enhancements.
- Contribute ideas for improving efficiency and customer experience.
- Conduct appraisals, provide structured feedback, and document performance outcomes.
Required Skills & Experience
- 2–10 years of experience in
BPO / US Mortgage – Foreclosure domain
. - Minimum 2 years of
team handling experience
. - Strong knowledge of
US Mortgage Foreclosure and Bankruptcy
processes. - Excellent written and verbal communication skills.
- Good interpersonal, time management, and planning skills.
- Proficient in
MS Office
applications. - Flexible to work in different shifts.
Why Join Us
Be part of a team that values leadership, accountability, and continuous learning. You'll work closely with clients and internal stakeholders to deliver high-quality results in a fast-paced environment.
Interested candidates can contact:
Hema (HR)
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