Jewellery Consultant

15 hours ago

Mumbai, Maharashtra, India Svaraa Jewels Full time

Job Summary:

The Cataloging Executive will be responsible for accurate and timely product cataloging on the company website and marketplaces. The role involves uploading product images, verifying image rendering quality, managing 360-degree product visuals, and ensuring all product details are correctly displayed to enhance customer experience and sales.

Key Responsibilities:

  • Upload product images on the company website and e-commerce platforms
  • Ensure accurate product details including SKU, product name, category, metal, diamond specifications, size, and pricing
  • Verify image clarity, color accuracy, background, and rendering quality before publishing
  • Upload and monitor 360-degree product images/videos
  • Coordinate with photography, design, and IT teams for corrections or updates
  • Regularly monitor the website to ensure all listed products are displayed correctly
  • Update product listings as per pricing, offers, or inventory changes
  • Maintain proper product data records and catalog sheets
  • Identify and report errors related to images, content, or product visibility
  • Ensure adherence to company brand and quality standards

Required Skills & Qualifications:

  • Graduate in any discipline (preferred)
  • Prior experience in cataloging or e-commerce operations (jewellery experience is an advantage)
  • Basic knowledge of product photography and image quality standards
  • Familiarity with CMS, e-commerce portals, or backend systems
  • Good attention to detail and accuracy
  • Basic computer skills (MS Excel, Google Sheets)
  • Ability to work within deadlines and handle bulk uploads

Preferred Skills:

  • Experience with jewellery cataloging (diamond, gold, lab-grown diamonds)
  • Knowledge of image editing basics (Photoshop or similar tools)
  • Understanding of SEO-friendly product naming and descriptions

Reporting To:

E-commerce Manager / Digital Operations Head

If you want, I can also:

  • Make this shorter for a job portal
  • Customize it specifically for jewellery / lab-grown diamonds
  • Convert it into a KRA & KPI format

jewellery consultant jd

Here is a professional Job Description (JD) for a Jewellery Consultant, suitable for retail jewellery stores (including lab-grown and diamond jewellery):

Job Title: Jewellery Consultant

Department: Retail Sales

Location: Store Level

Job Summary:

The Jewellery Consultant is responsible for providing an exceptional customer experience by understanding customer needs, showcasing jewellery collections, and converting walk-ins into sales while maintaining high service and brand standards.

Key Responsibilities:

  • Greet customers and understand their jewellery requirements and preferences
  • Explain product details including design, metal, diamond/lab-grown specifications, pricing, and certifications
  • Showcase jewellery collections and suggest suitable options based on occasion and budget
  • Achieve monthly sales targets and contribute to store revenue
  • Maintain accurate billing and documentation as per company process
  • Ensure proper handling, display, and safety of jewellery
  • Build long-term customer relationships and generate repeat business
  • Maintain CRM entries and update customer details and follow-ups
  • Support store operations including stock checks and visual merchandising
  • Coordinate with backend, inventory, and accounts teams as required

Required Skills & Qualifications:

  • Minimum 12th pass / Graduate preferred
  • 1–3 years of experience in jewellery retail sales (freshers may be considered)
  • Knowledge of gold, diamond, and lab-grown jewellery
  • Good communication and interpersonal skills
  • Customer-centric attitude with strong sales skills
  • Basic computer knowledge (billing software, CRM)

Preferred Skills:

  • Certification or training in jewellery sales or gemology (added advantage)
  • Experience in handling high-value customers
  • Ability to work flexible hours, weekends, and festivals

Key Performance Indicators (KPIs):

  • Sales target achievement
  • Conversion ratio (walk-ins to sales)
  • Average ticket size
  • Customer satisfaction and repeat visits
  • CRM accuracy and follow-ups

Reporting To:

Store Manager / Showroom Head

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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