Hiring For Quality Analyst @Pune/Bangalore

2 weeks ago

Bengaluru Pune, India KVC CONSULTANTS LTD Full time ₹ 6,00,000 - ₹ 7,00,000 per year

Greetings

Hope you all are doing well

Hiring For Quality Analyst Service Desk Role at Pune & Bangalore Location

Candidates residing in Pune or Bangalore or open for relocation post Selection can apply for same.

*Kindly note this a work from office role.

*1 Year International Call Quality analyst Experience is mandatory.

Minimum 2 years of relevant experience (i.e L1 helpdesk / tech

support process) including at least one year as a quality auditor

Profile - Quality Analyst (Voice)

Qualification :-

* Graduates

  • Willingness to work in rotational shifts

Working days -5

Salary - Upto Rs 6 LPA For Pune Location

Salary - Upto Rs 7 LPA For Bnagalore Location

Technical Skills -

  • General support knowledge of Operating systems across various

platforms, general productivity applications like MS outlook, MS excel,

Lotus Notes etc.

  • Awareness of the concepts of computer and mobile hardware (Specific

to L1)

  • Ability/having experience on reporting including on tools like

Avaya/Cisco

  • Desired/Preferred skills - Yellow Belt \ Green Belt certified. Experience in

successfully completing six sigma projects in a similar environment

  • Experienced in process excellence, operational excellence and

transactional quality

  • Willingness to work on multiple projects and also periodically set and

achieve stretch goals

General Skills -

  • Exceptional verbal and written communications
  • Strong decision making and analytical ability
  • Able to negotiate, good presentation skills and Client Interfacing

Schedule your interview directly kindly call or drop your resume on the given numbers including your current location .

HR Siya

HR Divya

HR Areesha

Thanks and Regards

HR Divya

KVC CONSULTANTS LTD

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