Hiring For Quality Analyst @Pune/Bangalore
2 weeks ago
Greetings
Hope you all are doing well
Hiring For Quality Analyst Service Desk Role at Pune & Bangalore Location
Candidates residing in Pune or Bangalore or open for relocation post Selection can apply for same.
*Kindly note this a work from office role.
*1 Year International Call Quality analyst Experience is mandatory.
Minimum 2 years of relevant experience (i.e L1 helpdesk / tech
support process) including at least one year as a quality auditor
Profile - Quality Analyst (Voice)
Qualification :-
* Graduates
- Willingness to work in rotational shifts
Working days -5
Salary - Upto Rs 6 LPA For Pune Location
Salary - Upto Rs 7 LPA For Bnagalore Location
Technical Skills -
- General support knowledge of Operating systems across various
platforms, general productivity applications like MS outlook, MS excel,
Lotus Notes etc.
- Awareness of the concepts of computer and mobile hardware (Specific
to L1)
- Ability/having experience on reporting including on tools like
Avaya/Cisco
- Desired/Preferred skills - Yellow Belt \ Green Belt certified. Experience in
successfully completing six sigma projects in a similar environment
- Experienced in process excellence, operational excellence and
transactional quality
- Willingness to work on multiple projects and also periodically set and
achieve stretch goals
General Skills -
- Exceptional verbal and written communications
- Strong decision making and analytical ability
- Able to negotiate, good presentation skills and Client Interfacing
Schedule your interview directly kindly call or drop your resume on the given numbers including your current location .
HR Siya
HR Divya
HR Areesha
Thanks and Regards
HR Divya
KVC CONSULTANTS LTD
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## IMMEDIATE JOINING
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