AR Trainer Chennai

2 weeks ago

Chennai, Tamil Nadu, India T3Cogno Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Pre-Requisites:

  • 4+ years' of total experience in medical billing/RCM

  • Excellent presentation and communication skills

  • Good interpersonal skills

  • Good coaching & mentoring skills

  • Knowledge of MS office basics is required (Excel, PPT, Word)

  • Experience as a quality control analyst and/or as Process coach roles will be an added advantage

Job Description - Roles and Responsibilities:

  • Deliver new hire training program for New hires and Laterals as required in office or Training from home using Online Learning Platform

  • Measure and document trainee performance

  • Provide feedback & monitor learning curve

  • Training on Communication & telephone etiquette.

  • Conduct Mock calls for trainees

  • Keep records of metrics for the training function

  • Training delivery standardization

  • Ensuring 85% through put

  • Developing Skill based curriculum / Assessment

  • Provide Coaching & Feedback to enhance trainee performance.

  • Deliver refresher training sessions

  • Participate in calibrations to ensure consistent scoring & feedback delivery

  • Interview candidates when requested


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