Technical Content Writer

1 day ago

Ahmedabad, Gujarat, India MINDTEL GLOBAL Full time ₹ 30,00,000 - ₹ 40,00,000 per year

About The Opportunity
A fast-scaling B2B SaaS company in cloud communications and contact-center technology, building developer-centric products and enterprise integrations for global customers. We produce technical documentation, developer guides, and help-center content that enable rapid adoption and low-support onboarding for complex telecom and cloud APIs.

Primary job title (recommended): Technical Writer
Location & Workplace:
India — On-site role

Role & Responsibilities

  • Create clear, accurate, and concise technical content for developer audiences: API reference, quickstarts, SDK guides, and integration walkthroughs.
  • Author and maintain REST API documentation and OpenAPI/Swagger specs; produce example requests/responses and code snippets in multiple languages.
  • Convert product and engineering inputs into structured docs: design docs, release notes, troubleshooting guides, and knowledge-base articles.
  • Manage documentation source in Git and a documentation CMS; implement Markdown-based single-source publishing and versioning workflows.
  • Collaborate closely with engineers, product managers, and QA to validate technical accuracy and keep docs synchronized with product changes.
  • Optimize developer-facing content for discoverability and usability using content templates, consistent taxonomy, and basic SEO best practices.

Skills & Qualifications
Must-Have

  • Technical Writing
  • API Documentation
  • Markdown
  • Git

Preferred

  • OpenAPI (Swagger)
  • Confluence

Additional Qualifications

  • Proven experience producing developer-focused documentation or technical content for SaaS/cloud products (portfolio or public samples preferred).
  • Comfort reading and validating code snippets in at least one programming language and translating engineering concepts into plain language.
  • Strong command of English grammar and structure; experience with SEO for technical content is a plus.
  • Available to work on-site in India and collaborate closely with engineering and product teams.

Benefits & Culture Highlights

  • Hands-on role with direct impact on product adoption and developer experience in a fast-moving SaaS environment.
  • Cross-functional collaboration with product, engineering, and customer success teams; opportunities to define documentation standards and tools.

This role is ideal for a detail-oriented technical writer who enjoys turning complex API and product information into usable, developer-friendly content. If you have a strong writing portfolio and enjoy working on-site with engineering teams to ship great developer documentation, we want to hear from you.

Skills: cloud,writer,saas,technical writing,git,markdown,documentation,confluence,api,docs

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