Analyst-Operational Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Analyst, Operational Risk Management (ORM) Issues and Events will: 

• Assist in administrative activities required to maintain the scope of issues and events within an enterprise framework
• Assist specific activities/tasks required to maintain technology and processes used to record, manage and report issues
• Assist in compiling materials required to support senior team members in running/facilitating cross-functional Committees of Practice (CoPs)
• Support compile key operational risk trends, activities, for senior leadership including thematic risk reporting to provide actionable and meaningful insights on current risk levels, emerging trends and root causes
• Collaborate with stakeholders & cross functional teams to understand their reporting requirements and ensure delivery of customized reporting/MIS
• Partner with Technology and other functional teams to build, test and implement reporting solutions including power in-depth strategic data analysis to support decisions.

Minimum Qualifications

• 1-2 years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities
• Project management, communication, and interpersonal skills
• Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/operational standards
• Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications

• Bachelor's degree in Finance, Business, Risk Mgmt., or related field advanced degrees (e.g., MBA, MSc or certifications is advantageous)
• Knowledge of Big Data oriented tools (e.g., Python, Big query, SQL); Advanced Excel/VBA etc. 
• Hands on experience on visualization tools like Tableau, Power BI etc.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.