Analyst-Back Office-Finance

1 week ago


Noida, Uttar Pradesh, India EXL Full time ₹ 4,00,000 - ₹ 8,00,000 per year
Description

Essential Functions

  • Candidate should have analytical skills
  • F&A (Insurance) collections background is essential
  • Past work experience of SAP ERP will be of weightage advantage
  • Good working knowledge of Microsoft Excel
  • Ensure that the guidelines are followed as per standard procedures 
  • Coaching & providing effective feedback to the collectors
  • Quality monitoring & review of accounts
Responsibilities
  • Allocation of accounts as per the guidelines
  • Ensure timely closure of accounts 
  • Ensure that the quality of the transactions is in compliance with predefined parameters  
  • Ensure adherence to Company Policies and Procedures
  • Ensure fair methods are used to collect outstanding balance on the account 
  • Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns 
  • Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors)
  • Prepare reports of the accounts assigned to the team
  • Preparing business review templates for performance review
Qualifications

Graduate with Accounting major or equivalent 0 - 1 Year



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