Software Engineer

1 week ago

Pune, Maharashtra, India Williams-Sonoma, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description
This role reports to the Manger of Business Workflow Automation.

You Are Excited About This Opportunity Because You…

  • Enjoy working in a highly collaborative environment
  • are an excellent communicator; in person, on email and over the phone
  • identify opportunities for improving user experience
  • execute enhancements on existing products
  • evaluate and monitor the performance of the products in the assigned product categories
  • understand the realities of working collaboratively with cross-functional partners and excel at

elevating the overall performance of the team

  • can prioritize and manage multiple complex projects with aggressive timelines
  • pride yourself on your quality, time management and accuracy of work
  • proven experience as a key technical resource contributing on the development of solutions in client

environments

  • are an experienced problem solver and enjoy resolving complex issues
  • knowledgeable of runbook/orchestration automation
  • have strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • are a proven team player

Desirable Competencies

  • 2+ years working in the ITSM or IT services/consulting industry preferred
  • 2+ years coding Service Now features or similar platforms preferred
  • Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
  • Experience with Web Services, API's, Database-level integrations/ETL
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS

environment

  • Experience in driving design and strategy around tools
  • Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
  • Must be fluent in English, both written and spoken
  • Degree or equivalent, preferably in Information Technology and proven experience in technical

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