Sr. Captain

We are seeking an experienced and guest-focused Restaurant Captain to lead a team of Stewards and ensure smooth floor operations. The Captain will be responsible for delivering excellent guest service, supervising day-to-day activities, and assisting in restaurant closure at the end of operations.

Key Responsibilities

• Supervise and guide Stewards in daily operations, ensuring smooth floor management.
• Greet, interact, and attend to guests, maintaining high service standards.
• Ensure proper table setup, cleanliness, and readiness before service.
• Coordinate with kitchen and bar teams for timely order delivery.
• Handle guest complaints professionally, ensuring quick resolution.
• Train and motivate Stewards to follow service etiquette and SOPs.
• Monitor inventory of cutlery, crockery, and service equipment.
• Assist in billing, cash handling, and ensure accuracy during restaurant closing.
• Oversee restaurant closing duties including settlement, cleanliness, and shift handovers.

Qualifications & Requirements

• Diploma/Degree in Hotel Management or relevant hospitality background preferred.
• 2–4 years of F&B service experience, with at least 1 year in a supervisory role.
• Strong leadership and team management skills.
• Excellent communication and guest-handling abilities.
• Knowledge of restaurant service standards and closing procedures.

Job Types: Full-time, Permanent

Pay: ₹15, ₹17,000.00 per month

Work Location: In person