
Technical Specialist-Testing Services
2 days ago
Technical Specialist-Testing Services
Area(s) of responsibilityROLE RESPONSIBILITIES
- Develop, test and validate PowerShell scripts as part of automation workflows and maintain in source control for change management.
- Create and Maintain a Dynamic Inventory of all JAMS Scheduler Jobs.
- Create and maintain a JAMS incident tracker for logging dates and times of all warnings and errors from JAMS Scheduler Jobs as well as escalation and fix details.
- Update Job properties (Schedules, Source Code etc.) as directed by Job owners.
- Proactively review and monitor the health of all JAMS Jobs i.e. daily reviewing output of all jobs.
- Review job failures and take corrective action where possible or escalate to Job owner as necessary.
- Log Service Desk ticket (incident) for all JAMS Scheduler Job failures, provide resolution in collaboration with job owner and maintain incident resolution log\ knowledge base.
- Installation of JAMS Client tools, JAMS software updates and\or reporting tools.
- Liaise with JAMS account representative and Sompo procurement in relation to JAMS Scheduler annual support License renewals.
- Develop integrations between infrastructure systems for data analysis and reporting through REST API calls.
- Maintain JAMS platform, standard operating procedures, perform changes, apply patches, and updates as required.
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