Data Migration Specialist

3 days ago

Gurgaon, Haryana, India Loop Subscriptions Full time ₹ 5,00,000 - ₹ 15,00,000 per year

About the role

This role ensures merchants move to Loop smoothly by owning the technical side of onboarding and subscription data migration. You will manage end-to-end migration workflows, support onboarding specialists, troubleshoot issues, and maintain high data accuracy with zero-error execution. The role blends backend operations, basic scripting, Shopify know-how, testing, and documentationideal for someone who enjoys solving technical problems, working with data, and enabling seamless merchant go-lives.

Responsibilities

  • Client Onboarding:
    Collaborate with the onboarding specialists to understand the technical requirements and ensure smooth onboarding of the merchants.
  • Data migration:
     Own the migration infrastructure to help merchants migrate their subscriptions data from their previous platform to Loop ensuring no data loss and errors.
  • Technical Support:
     Provide technical support to clients during the onboarding process, addressing any issues or concerns promptly.
  • Documentation:
     Create and maintain documentation for common configurations, data migration process and popular troubleshooting for speed resolution.
  • Quality Assurance:
    Conduct thorough testing and quality assurance to ensure no escalations or issues reported after the merchant is onboarded.
  • Shopify Expertise:
     Leverage your knowledge of Shopify to better assist merchants in having the custom requirements implemented as per the expectation.

Ideal Profile

  • Minimum of 2 years of experience in backend tech operations or a related role.
  • Proficiency in JavaScript, CSS, HTML and Python scripts
  • Experience in working with e-commerce platforms, particularly Shopify, is a significant advantage.
  • Strong problem-solving skills and attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced and dynamic team environment.
  • Self-motivated and capable of working independently when required.

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