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Specialist, New Joiners Experience

2 weeks ago

Hyderabad, Telangana, India Warner Bros. Discovery Full time ₹ 4,00,000 - ₹ 8,00,000 per year
Who We Are…Your New Role…
  • Analyze, capture, respond to, and resolve onboarding-related requests from employees, managers, and other customers leveraging ServiceNow (SNOW) Case Management.
  • Prepare employment contracts/Appointment Letters and manage signature and employee document retention process in a multi-country setting.
  • Manage background check process by the company policy, which varies country by country.
  • Coordinates with IT to ensure access and provisioning are initiated and ensure the assets are ready.
  • Collaborate with the facilities team for ID cards, access, and other requirements for the location.
  • Manages and coordinates pre-day 1 email to the candidate and hiring manager emails providing details on the start date.
Qualifications & Experience…
  • Experience: Minimum 2 years of Human Resources administrative or related experience required, preferably from a global shared services environment. Must be able to maintain confidentiality and use confidential information appropriately.
  • Education: Degree in HR or equivalent diploma in a related field required.
  • Language Requirements: Must be fluent in English. Fluency in other APAC languages is a plus. Fluency in other European languages for Polish-based roles is a must based on the EMEA country being supported.
  • Technical Skills: Experience with Workday HR/payroll or other SaaS payroll and ServiceNow or other case management/knowledgebase tools strongly preferred with the ability to quickly learn new technology and software programs. Experience preferred with Outlook, Excel, Word, and PowerPoint.
  • Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
  • Process Management: Skilled in process improvements and problem-solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high-volume activities in a fast-paced environment independently.
  • Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail.
  • Communication: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast-changing and complex environment

Warner Bros. Discovery