Electrical Group Market Quality

1 week ago

Gurgaon, Haryana, India Maruti Suzuki Full time ₹ 5,00,000 - ₹ 15,00,000 per year
  • handling of market feedback and warranty issues related to electronic parts (infotainment/adas/multi information display)
  • extensive vendor visits for process verification at vendor for root-cause analysis of typical cases.
  • 3g at dealer/customer location to identiy the usage pattern for actual problem understanding and trouble-shooting
  • coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback.
  • fta approach for solving complex market issues.
  • competitor process / design benchmarking.
  • diagnose and resolve customer complaints.
  • good understanding of electricals and electronic parts.
  • expert in understanding circuit drawings of electrical / electronic parts and data-sheet interpretation
  • profound knowledge of semi-conductor technology and pcb manufacturing processes
  • good experience on root-cause analysis of defect related to smt & soldering processes
  • well versed in qc tools, doe, six sigma
  • analytical skills and logical approach towards problem solving
  • hands on experience in resolving complex market problems and able to concisely explain and present to related stake holders and management.
  • ability to analyze the data and propose solution & future strategies.
  • good communication & presentation skills
  • ability to work within strict timelines
  • TEAM PLAYER WITH STRONG NETWORKING SKILLS

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