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Senior Executive
2 weeks ago
Location: Kolkata
Reporting To: Manager - Supply Chain & Logistics
Experience: 2-3 Years
Employment Type: Full-time(on-site)
Role Objective:
To manage and execute end-to-end order dispatch operations, ensuring seamless coordination from production readiness to final delivery and confirmation from the customer. The role encompasses both domestic and international logistics, with strict adherence to documentation compliance, cost control, and timely dispatch KPIs.
Key Responsibilities:
Order Dispatch Coordination
- Coordinate dispatches (domestic & export) from production readiness till final delivery and customer confirmation.
- Liaise with internal teams (Dispatch, Production, Sales) to ensure timely shipment planning and execution.
- Act as a single point of contact for Freight Forwarders (FFs) and logistics service providers.
- Coordinate with FFs to respond promptly to logistics rate enquiries raised by the Sales Team.
- Maintain and regularly update a freight rate database (monthly) for common ports and customer destinations.
- Serve as a freight calculator to provide quick and competitive cost estimates to stakeholders.
- Prepare Draft Invoice & Packing List; share with customers for approval before final processing.
- Issue final export documentation including.
- Final Invoice, Packing List and Certificate of Conformity.
- FEMA, SCOMET, Annexure A and E-Way Bill generation.
- Post-dispatch, send Lorry Receipt (LR) and IEC copy to the FF along with FEMA, SCOMET, Annexure A and E-Way
- Bill Review and approve the Shipment Checklist received from the FF for final Shipping Bill processing.
- Share the final Invoice, Packing List, Test Certificates and Certificate of Conformity with customers.
- Coordinate vessel booking details and obtain Draft Bill of Lading (BOL); send to customers for approval.
- Apply and process Certificate of Origin (COO); ensure customer approval of the draft before finalization.
- For preferential COO, coordinate with Export Inspection Council (EIC) for Form AI.
- Obtain final BOL and vessel on-board details; share with customer in a timely manner.
- Track shipment movement and update the customer regarding arrival at the destination port.
- Collect and file Proof of Delivery (POD) post-delivery and store in the system for records.
- Prepare and submit provisional monthly shipment cost report for internal approval.
- Generate month-wise shipment reconciliation reports tracking dispatch-to-delivery TAT.
- Maintain and update a Freight Cost Sheet comparing budgeted vs. actual cost per shipment – track MoM savings. (KPI Indicator: Cost Optimization)
- Collect and upload all vendor invoices timely in Zoho Books for streamlined payments.
- Ensure submission of Proof of Export documents to vendors for 1% GST invoices every 15 days.
- Submit all eligible shipment details for marine insurance coverage each month via the insurer's portal.
- Shipment TAT (Dispatch to Delivery Time)
- Freight Cost Accuracy (Budgeted vs. Actual)
- Documentation Compliance (Zero Errors)
- MoM Cost Reduction
- Timely Customer Updates
Requirements Qualifications & Experience
- Graduate/Postgraduate in Supply Chain Management, Logistics, or related field.
- 2-3 years of experience in logistics/dispatch operations (preferably in manufacturing or export-oriented business).
- Proficiency in Zoho Books, MS Excel, and export documentation portals (DGFT, ICEGATE, COO portals, etc.).
- Strong organizational and time management skills.
- High attention to detail and process orientation.
- Excellent communication and coordination abilities.
- Strong grasp on export documentation and INCOTERMS.
- Ability to multitask and work under strict timelines.
Benefits Why Join Us?
- Work in a structured, high-growth export business
- Impact global shipments
- Clear ownership of process and delivery
Perks & Benefits:
- Flexible leave Policy
- WFH and Out of Office opportunities based on requirements and conditions
- Performance Recognition
- Dynamic Career Growth
- All the statutory benefits as per industry standards
