
Incharge/ Manager store
2 days ago
Key Responsibilities
- Enforce Mall Regulations, Company SOP's, and Wellness Standards.
- Train, Coach, and monitor kiosk staff on product knowledge, hygiene, customer service, and KPI adherence.
- Manage Daily Sales, billing and cash/UPI reconcillation accurately
- Maintain Stock Levels, Product Freshness, and Kiosk Hygiene.
- Take Initiatives to improve business performance- local Marketing ideas, upselling strategies, and customer engagement programs.
- drive KPIs: daily & weekly sales, sampling conversion, customer satisfaction, and compliance metrics.
- Analyze sales trends and propose corrective actions.
- Prepare reports using advanced excel, ppt, and Google Sheets.
- Act as Primary Contact with Mall Management and escalate Operational Issues.
Required Skills and Competencies
- Strong communication & interpersonal skills
- Leadership & team Management.
Interested Candidate Send ur CVs on
- Analytical & problem solving ability
- Advanced Excel, Google Sheets, Powerpoint.
- Customer Service Orientation
- KPI driven mindset
- Retail Operations Knowledge
- Initiative & accountability.
Experience
- 5–6 years of experience in wellness Cafes, premium QSR, tea/health brands, or retail management.
Education
- Graduate/MBA
Job Type: Full-time
Pay: ₹30, ₹35,000.00 per month
Work Location: In person
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