Product Content Testing Specialist

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Product Content Testing Specialist

Workflow Systems & Tools - Product Content Testing (PCT) Team provides a cross-asset pool of expertise that is applied to rigorously test and improve the data quality of products for internal and external clients. The team provides awareness of D&A Customer Operations' product performance focusing on the Product testing and Product Metrics program that power our measurement of product timelines, accuracy and completeness.

Working within Workflow Systems & Tools team, this role is passionate about handling the release testing's for the FCO content. 

The role requires demonstrable understanding of Premium products, Content databases (Cross content), technical knowledge, automation tools, interpersonal & communication skills and strategic execution – working with senior product and proposition customers, our colleagues in FCO, Business Delivery teams, and Data strategy teams.

Working for this team will challenge you to use your project mgmt., quantitative, and critical thinking skills to seamlessly support the product releases.

Responsibilities / Accountabilities

• Building the automation test scripts using Python or equivalent programming languages
• Experience writing sophisticated SQL queries and stored procedures and loading data into a variety of database systems. (e.g. MySQL, SQL Server, Oracle) is encouraged.
• Deep understanding of LSEG Products (Workspace, Datascope Suite (DSS,DSP,DSW…etc)
• Knowledge on financial and markets data.
• Continually improve solutions by working closely with delivery teams.
• Drive product measurements – end-to-end product checks, Improve test efficiency.
• Transformation programs by providing the vital data and maintaining the performance regularly.
• Assume responsibility for the planning and leading analytical testing projects, including creating analytical testing ideas, performing testing and delivering final reports, translating end user needs to requirements (preferably using design thinking methodologies)
• Work independently with Content groups to resolve and provide solutions for product or content issues affecting the quality of information on the products
• Handle all level partner engagements to discover problems and use cases as well as to translate business impact of on-going and completed projects.
• Report on status of testing projects to Content stakeholders, Product Management and Development, ensuring that results are reproducible, correct and actionable. 
• Can spot data quality issues with an ability to spot data, pipeline and model problems.
• Empower the team to supervise down sophisticated data quality and data integration issues, evaluate different algorithmic approaches, and analyze data to tackle problems.
• Conduct data and analytics acceptance testing, including common factor analysis for the discrepancy.
• Professional demeanor and subtle demeanour with excellent verbal and written communication skills are essential.
• Deep understanding of Project management, Testing, quality management methodologies, and concepts.
• Developing and broadening your skills through mentoring and collaboration with experienced engineers.
• The ability to handle sophisticated situations and think logically with incredible attention to detail.
• Continuously build knowledge and skills to keep up to date with developments in testing technology and data analysis.
• Demonstrate dedication, a proactive demeanor, and teamwork at all times.
• Perform other assignments as requested.

KNOWLEDGE & SKILL

• Technical skills in Advance SQL, Python, Selenium, Java, or equivalent is a plus and automation tools and process.
• Testing tools and techniques, solid understanding of typical SDLC
• Relational database skills
• Knowledge of products including Workspace/EIKON, Datascope Suites and LMP is helpful
• Different testing technics and models
• Able to handle large quantities of data without drowning in it
• Narrate stories (to technical and mostly non-technical audience) about our content and processes by data analysis and visualization.
• Solid sense of algorithm: can think rigorously, anticipate how to identify common problems such as missing data, able to build re-usable modules of code that can be understood by peers.
• Strong written, communication and presentation skills.   Able to respond and present work to peers, answer in-depth questions, accept constructive feedback, and modify work product accordingly.

We are looking for an expert and motivated professional who will come in from day one and be a quality partner. Your job is to drive the quality program for this area and define the most efficient methods in exploring and analyzing deficiencies in quality. There will be opportunities for you to build your own tools and design test-automation systems as vital. You will need to self-learn in the subject-domains relevant to the technologies used.

This is a phenomenal role for someone with good content and technical knowledge who wants to be on the front-line creating the right measurement, testing products and building tools, and who has an interest in financial data.  We are investing much effort into developing a first-class quality analytics culture in our team: you should be enthusiastic with a can-do attitude, someone who jumps over obstacles, loves instructing people, and leads by setting an example.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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