Warehouse Specialist

Company Description

Happy eCom, founded in 2021 and headquartered in Mumbai, specializes in simplifying e-commerce operations and unlocking growth for brands in the dynamic e-commerce landscape. With a mission to deliver not just sales but smiles, Happy eCom serves as a trusted growth partner for its clients. The company has been recognized with prestigious accolades, including Flipkart's Top 50 Sellers award and the Amazon Seller Award. Happy eCom continues to empower businesses through operational support and marketplace scaling.

Key Responsibilities

Warehouse Operations Manageme

nt
• Manage end-to-end warehouse processes — receiving, storage, picking, packing & dispat

ch
• Monitor inbound & outbound logistics to ensure timely order processi

ng
• Supervise inventory control, cycle counts, stock rotation & GRN entri

es
• Ensure seamless fulfillment through structured and efficient workflo

w

s

Inventory & Process Manage

ment
• Maintain real-time inventory accuracy across sys

tems
• Update stock, track orders & generate reports using

WMS
• Implement and improve SOPs to boost operational effici

ency
• Identify process gaps and drive continuous improvement initiat

i

ves

Coordination & Team S

upport
• Collaborate with Operations, Supply Chain, Customer Support & Vendor Management

teams
• Coordinate with logistics partners for dispatch planning and shipment tr

acking
• Support warehouse staff, monitor productivity & enforce tim

e

lines

Compliance & R

eporting
• Maintain safety standards and warehouse

hygiene
• Prepare daily/weekly/monthly rep

orts on:
• Inventory

movement
• Dispatch per

formance
• Returns & QC

summary
• Operatio

n

al KPIs

Problem-Solving & Decis

ion-Making
• Address operational challenges p

roactively
• Resolve shipment delays, shortages, damages & system dis

crepancies
• Work towards minimizing operational errors with structured

s

o

lutions

⸻

Required Skills & Co

m

petencies

3–4 years of experience in e-commerce warehouse

operations Strong knowledge of warehouse systems &

processes Experience working with logistics partners (e.g., Delhivery, Blue D

art, etc.) Ability to multitask, prioritize & meet tight

deadlines Strong analytical, organizational & communicat

ion skills Good hands-on knowledge of MS Excel (VLOOKUP, Pivot Table, Basic

Formulas) Must be fluent in local regional language + English & Hindi (verbal

& written)