
Customer Service/Sales Associate
1 day ago
Customer Service & Sales Associate – International BPO (Cross-Selling Role)
Location: Noida (candidates from anywhere in India can apply)
Experience: Minimum 1 year in International BPO (Sales / Cross-Sales / Targeted Sales)
Education: Graduate / Post Graduate
Shifts: Night Shifts
Transport: Both-side cab facility provided
Benefits: Medicare benefits
Job Summary
We are hiring Customer Service & Sales Associates with proven experience in cross-selling and targeted sales within International BPOs. This role requires delivering exceptional customer service while driving sales of telecommunication products and services.
Roles & Responsibilities
- Handle inbound calls and provide excellent customer service to residential customers.
- Promote and sell telecommunications products and services.
- Build strong customer relationships by understanding their needs and recommending suitable products.
- Overcome objections using consultative sales techniques.
- Navigate multiple systems and tools while engaging with customers.
- Process customer orders accurately and efficiently.
- Participate in ongoing training sessions and contribute best practices.
Preferred Candidate Profile
- Education: Graduate, or Post Graduate.
- Minimum 1 year of experience in International BPO Sales / Cross-Sales / Targeted Sales.
- Excellent verbal communication skills in English.
- Comfortable with night.
- Open to candidates from any location across India.
Compensation & Benefits
- Medicare benefits.
- Both-side cab facility provided.
How to Apply
Interested candidates can share their resume or contact us at
Job Types: Full-time, Permanent
Benefits:
- Health insurance
Work Location: In person
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