Customer Service/Sales Associate

1 day ago


Noida, Uttar Pradesh, India Keyway Abroad Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Customer Service & Sales Associate – International BPO (Cross-Selling Role)

Location: Noida (candidates from anywhere in India can apply)

Experience: Minimum 1 year in International BPO (Sales / Cross-Sales / Targeted Sales)

Education: Graduate / Post Graduate

Shifts: Night Shifts

Transport: Both-side cab facility provided

Benefits: Medicare benefits

Job Summary

We are hiring Customer Service & Sales Associates with proven experience in cross-selling and targeted sales within International BPOs. This role requires delivering exceptional customer service while driving sales of telecommunication products and services.

Roles & Responsibilities

  • Handle inbound calls and provide excellent customer service to residential customers.
  • Promote and sell telecommunications products and services.
  • Build strong customer relationships by understanding their needs and recommending suitable products.
  • Overcome objections using consultative sales techniques.
  • Navigate multiple systems and tools while engaging with customers.
  • Process customer orders accurately and efficiently.
  • Participate in ongoing training sessions and contribute best practices.

Preferred Candidate Profile

  • Education: Graduate, or Post Graduate.
  • Minimum 1 year of experience in International BPO Sales / Cross-Sales / Targeted Sales.
  • Excellent verbal communication skills in English.
  • Comfortable with night.
  • Open to candidates from any location across India.

Compensation & Benefits

  • Medicare benefits.
  • Both-side cab facility provided.

How to Apply

Interested candidates can share their resume or contact us at

Job Types: Full-time, Permanent

Benefits:

  • Health insurance

Work Location: In person


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