Pr. Project Management Specialist at Capital One

Job Description

R227263

Posted: 10/06/2025

Position: Pr. Project Management Specialist
Location: City of Muntinglupa, Philippines
Category: Process and Project Management
Experience Level: Principal Associate
Primary Address: Muntinlupa City, National Capital Region (Manila)

Overview

Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)

Summary

To manage the successful planning, development, administration, and execution of projects by identifying project requirements, defining scope, and allocating resources (i.e. manpower, technology, and capital resources, and scheduling resources). To be responsible for building and handling cross-functional teams and forming them into productive, self-directed work groups/streams.

General Responsibilities: Project Planning

• Builds a project plan to lay out timeline, scheduling, and resource allocation.
• In-charge of setting up project in place by assessing project complexity and scope.
• Identifies, organizes, and prepares the specific project needs/requirements to accomplish activities.

Project Management and Administration

• Determines how implementation of the project will occur which may involve transition, migration, and/or integration of processes, activities, or resources.
• Coordinates the activities to meet all planning requirements and process controls.
• Oversees all communications related to the project.
• Evaluates the quality and timeliness of project milestones achieved; reviews planned vs. actual resources, including budget, manpower, etc.
• Handles more than one project at the same time.
• Ensures that sound practices are taking place. Replaces old processes with newer ones where feasible, and provides feedback for efficiencies.

Organizational Collaboration

• Builds cross-functional teams by identifying and assigning project managers on vertical streams and drives the integrated output of these teams.
• Manages multiple groups under the operations department in project setup and execution to ensure proper structure and governance is in place.
• Works closely with line managers in all departments including HR, IT, Compliance, and Controls to properly identify work scope and work stream.
• May be assigned/rotated across related sub-functions including but not limited to sub-functions within Operations.
• All other job-related duties that may be assigned from time to time.

Basic Qualifications:

• Educational Background: College graduate
• Professional Experience: 3 years of relevant working experience in a call center environment
• Skills Required:
  • Project Manager Professional (PMP) Certification is an advantage
  • People management skills, including team formation, collaboration, and influencing
  • Results orientation with a bias for action, versatility, and adaptability
  • Strong quantitative, analytic, and project management skills
  • Effectively communicates key messages for projects
  • Accurately assesses, systematically manages, and reports risks/issues associated with each project
  • Thrives in an environment with changing priorities
  • Proficient in Google Suites

Additional Information

• Open to working in a hybrid setup.
• Willing to work in Alabang.
• Flexible with a mid-shift.

Equal Opportunity Employer

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse, nor guarantee and is not liable for third-party products, services, educational tools, or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

---