Senior Consultant

Overview:

Synoptek

We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, result, growth and clarity.

Position Overview

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Senior Consultant is responsible for directing client engagements to develop and implement systems, applications, and services. They coordinate with clients to establish requirements, define project scope, and communicate status, issues, features, and release plans. The Senior Consultant manages all stages of project planning, implementation, and deployment, providing critical guidance and recommendations for network infrastructure and software design.

To succeed in this role, you must be insightful, results-driven, and a technology leader capable of driving processes for managed services clients.

Responsibilities:

Duties and Responsibilities

• Plan and manage IT projects, ensuring scope, schedule, and budget adherence for quality deliverables
• Provide business solutions and recommendations for complex problems
• Architect technology solutions for business challenges
• Lead client discovery meetings, clearly articulating scope, approach, and effort for proposals
• Coach and mentor consulting team members
• Support Microsoft networks, desktops, servers, and virtual environments
• Resolve system and network issues for clients
• Manage system implementations and migrations
• Identify and implement improvements to clients' systems and infrastructure
• Provide strategic IT consulting, aligning technology initiatives with business goals
• Oversee product management, including vision, strategy, and roadmap for successful delivery and client satisfaction
• This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering or related field from an accredited college or university.

Job-related Experience

• Customarily has at least 10 years' technical experience
• Customarily has at least 7 years' position specific experience
• Customarily has at least 5 years' of customer-facing project experience.
• Experience in VMware, Citrix, O365, Azure Salesforce, NetSuite, .Net, Program/ Project Management methodology, SDLC, Agile Frameworks

Job-related Skills/Attributes

• Synoptek core DNA behaviors:
• Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
• OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
• Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company's business goals
• Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
• Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
• Firm grasp of leading either infrastructure or application architecture frameworks
• Ability to plan and execute projects with minimal oversight

Working Conditions

We live by the motto 'work hard, play hard' and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment, subject to business needs. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO STATEMENT

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.