sre iii

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

SEIII/SRE Engineer

Responsibilities

• You will build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.
• You will help build and operate a unified platform across EA, extract and process massive data from spanning 20+ game studios, and use the insight to serve massive online requests
• You will use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.
• You will perform root cause analysis and post-mortems with an eye towards future prevention.
• You will design and build CI/CD pipelines.
• You will create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.
• You will produce documentation and support tooling for online support teams.
• You will develop reporting systems that inform on important metrics, detect anomalies, and forecast future results
• Develop and Operate both SQL and NoSQL solutions
• You will build complex queries to solve data mining problems
• You will develop large-scale online platform to personalize player experience and provide reporting and feedback
• You will help in interviewing and hiring the best candidates for the team
• You will help mentor the team members and help them grow in their skillsets
• You will be responsible for driving growth and modernization efforts and projects for the team

Qualifications

• 7+ years of experience with Virtualization, Containerization, Cloud Computing (AWS preferred), VMWare ecosystems, Kubernetes, or Docker.
• 7+ years of experience supporting high-availability production-grade Data infrastructure and applications with defined SLIs and SLOs.
• Systems Administration or Cloud experience, including a strong understanding of Linux / Unix.
• Network experience, including an understanding of standard protocols/components.
• Automation and orchestration experience including Terraform, Helm, Chef, Packer.
• Experience writing code in Python, Golang, or Java.
• Experience with Monitoring tech stack like Prometheus, Grafana, Loki, Alertmanager
• Experience with distributed system to serve massive concurrent requests
• Experience working with large-scale systems and data platforms/warehouses

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.