Program Coordinator

7 days ago

Delhi, Delhi, India UK Skyborne Inhouse Careers Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Company DescriptionJob Description
  • Regional Director – Asia Pacific
  • Group Head of Airline Business
  • Recruitment Manager
  • Head of Marketing
  • Head of Finance - USA
  • Key Responsibilities and Accountabilities:
  • Recognising and developing key channels to market to achieve sales objectives.
  • Responding to all inbound enquiries, across all B2C campaigns, with a strong focus on delivering exceptional customer service.
  • Primary point of contact for all trainees through the enrolment process.
  • Responsible for relevant contract issuance across all programmes.
  • Collation of required enrolment paperwork to meet regulatory requirements.
  • Ensure first stage payments are received, requiring close liaison with Finance personnel.
  • Working closely with the company's recruitment and marketing team, ensuring commercial objectives are achieved.
  • Ensuring that sales related key performance objectives are implemented and achieved through monthly KPI reporting.
  • Providing market feedback to assist with the development of individual products and programmes.
Qualifications
  • Minimum high school standard of education. Bachelor's degree preferred.
  • Extensive sales experience.
  • Aviation/airline experience highly desirable.
  • Experience in developing sales strategies to meet budget revenue targets.
  • Demonstrate high a level of customer service and focus.
  • Outstanding communication and interpersonal skills, both written and verbal.
  • Strong IT application skills, including Outlook, Word and Excel or Mac OS equivalent.
  • Ability to concentrate and work in a fast-paced environment.
  • Readily accepts changes and adjusts accordingly.
  • Completer finisher and results orientated approach to achieving/exceeding targets.
  • Geographical Coverage:
  • Predominantly home based with some office-based activities in Gurgaon, India
  • Key Performance Indicator:
  • Programme sales targets.
  • Market share growth.
  • Involvement in new programme development.
  • Pipeline management - conversion rates.
  • Timely responses to inbound enquiries.
  • Contract issuance within pre-agreed timelines across all programmes.
  • NPS targets.
Additional Information

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