SAP Basis Team Lead

2 weeks ago

Pune, Maharashtra, India Promaynov Advisory Services Pvt. Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role Overview:

We are seeking an experienced SAP Basis Lead Consultant to take ownership of Basis AMS Service delivery across a complex SAP landscape for multiple customers. The candidate needs to possess strong SAP Basis expertise, excellent communication skills and extensive experience of working on SAP landscape

Key Responsibilities:


• Lead application monitoring & support services for the global customers across SAP environments including ECC 6.0, S/4HANA, CRM, SCM, BW/4HANA


• Acts as a First point of escalation for the customer in case of any issues or challenges from a technical delivery point of view


• Versatile in handing complex and difficult customer discussions and interactions; aware of the escalation process in service execution


• Ensure on-time delivery of all work items, aligned to defined & agreed SLAs; Always assure process adherence and compliance by the team


• Prepare the Service Performance Reports (Monthly), Issue Tracker & Open Items (Weekly), and Continuous Improvement Reports (Monthly) for the customer


• Collaboration & coordination with customer and SAP Internal teams to drive agile resolution of critical issues


• Sound understanding of SAP Cloud ALM, Focused Run (FRUN), and ITSM ticketing tools to manage incidents and service delivery


• Drive continuous improvement in process or service delivery and driving adoption of AI based automation


• Provide Customer pulse, publish SLA & KPI reports and provide performance insights to leadership and stakeholders


• A Guide or mentor to the delivery team from technical basis perspective – Basis, Security and Data Growth areas


• Manages the team across shifts ensuring seamless handovers without any process breakdowns


• Promptly highlight identified risks for service delivery and governance along with risk response strategies

Technical & Functional Skills:


• In-depth knowledge of SAP Basis Administration including HANA DB, ABAP/Java stacks, and SAP landscape management


• Hands-on experience with Cloud ALM, FRUN, and ITSM tools


• Exposure to SAP modules and systems including ECC, S/4HANA, BW/4HANA, PI/PO, CPI, CRM, SCM

Soft Skills:


• Excellent communication skills – verbal and written, for effective interaction with global stakeholders


• Strong problem-solving and analytical capabilities


• Ability to mentor team members, coordinate shift activities, and maintain high service quality


• Proactive mindset with a focus on continuous improvement and innovation

Qualifications:


• Bachelor's degree in computer science, Engineering, Information Systems, or related field


• 10 to 12 years of relevant SAP Basis experience, including leadership roles in a 24x7 support environment


• ITIL certification or working knowledge of ITIL-based processes is preferred.

  • SAP Basis Team Lead

    1 week ago

    Pune, Maharashtra, India Promaynov Advisory Services Pvt. Ltd Full time

    Role Overview: We are seeking an experienced SAP Basis Lead Consultant to take ownership of Basis AMS Service delivery across a complex SAP landscape for multiple customers. The candidate needs to possess strong SAP Basis expertise, excellent communication skills and extensive experience of working on SAP landscape Key Responsibilities: • Lead...

  • SAP Team Lead

    2 weeks ago

    Pune, Maharashtra, India Promaynov Advisory Services Pvt. Ltd Full time

    We are seeking an experienced SAP Basis Lead Consultant to take ownership of Basis AMS Service delivery across a complex SAP landscape for multiple customers. The candidate needs to possess strong SAP Basis expertise, excellent communication skills and extensive experience of working on SAP landscape Lead application monitoring & support services for the...

  • SAP Basis

    1 week ago

    Pune, Maharashtra, India Infosys Limited Full time

    Job DescriptionKey Responsibilities:- A day in the life of an Infoscion- As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment- You will explore the alternatives to the...

  • Only 24h Left SAP Basis Team Lead

    2 weeks ago

    Pune, Maharashtra, India Promaynov Advisory Services Pvt. Ltd Full time

    Role Overview:We are seeking an experienced SAP Basis Lead Consultant to take ownership of Basis AMS Service delivery across a complex SAP landscape for multiple customers. The candidate needs to possess strong SAP Basis expertise, excellent communication skills and extensive experience of working on SAP landscapeKey Responsibilities:• Lead application...

  • SAP BASIS

    6 days ago

    Pune, Maharashtra, India Capgemini Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Sap Basis Lead

    2 weeks ago

    Pune, Maharashtra, India NTT DATA Business Solutions Full time US$ 90,000 - US$ 1,20,000 per year

    Must have handled a team of 15 to 20 L1 & L2 consultants • The lead will be responsible for developing efficient work methods, and collaborating with junior consultants to increase productivity • Understanding on the ITIL framework • Knowledge on Incident Management and Change Management is must. • Creating and regularly maintaining the weekly and...

  • Sap Basis

    1 week ago

    Pune, Maharashtra, India Quess IT Staffing Full time

    About Quess IT Staffing: Hiring the right professionals in the IT industry can be a challenging endeavor. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most...

  • SAP Basis Consultant

    2 weeks ago

    Pune, Maharashtra, India The Connectors Full time ₹ 18,00,000 - ₹ 22,00,000 per year

    Job Title: ManagerSAP BasisLocation: Chakan/Pune (Corporate Office)Job Grade: ManagerReports to: Head IT & SAPDepartment: ITJob SummaryWe are seeking an experienced Manager SAP Basis to lead our SAP Basis team. The successful candidate will be responsible for managing all SAP new projects, handling internal and external audits, and ensuring continuous...

  • SAP Basis

    1 week ago

    Pune, Maharashtra, India SoftwareOne Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Why SoftwareOne?SoftwareOne's SAP Technology Services practice helps you enable your SAP ERP in the cloud. We have hired the best in the industry to create a new and unique brand in the SAP services world. We identify and focus on top-quality customer outcomes, superior strategic technology advisory, and provision of the highest quality managed platform...

  • Sap Basis Consultant

    2 weeks ago

    Pune, Maharashtra, India Infosys Full time

    Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design development and deployment You will review the...