Product Manager

Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

The Product Manager (PDM) role is instrumental in guiding Assent's product evolution. Embracing a continuous discovery approach, this role demands deep engagement with customers and users, leveraging insights to shape product strategy and execution. The Product Manager will lead through empowerment, fostering a culture of innovation and collaboration across internal teams to deliver solutions that meet and exceed expectations. This role demands a balance of technical savvy, strategic insight, and a deep commitment to user-centric principles, driving the product forward through informed, collaborative, data-driven decision-making.

Key Requirements & Responsibilities 

• Collaborate directly with Engineering and Design team members to produce working software solutions
•  Lead team collaboration activities in alignment with established practices
• Document collaboration outcomes in alignment with established standards
• Work closely with Senior Product Managers to translate their value-driven feature outcomes into actionable bodies of work (Epics and Stories) for the Delivery Team
• Understand customer needs, market trends, and potential technological advancements; 
• Regularly engage with customers, conduct user research, and validate hypotheses through experiments;
• Work closely with your product Delivery Team, with product management focusing on value and viability, product design leading on usability and engineering representing the feasibility perspective;
• Manage individual products or specific product features, develop and execute the product roadmap based on market data and insights;
• Advocate for and implement continuous delivery practices to ensure rapid and reliable product releases;
• Focus on delivering value to customers through iterative development and learning;
• Utilize data and analytics to inform product decisions, measure success, and adapt strategies based on actionable insights and performance metrics;
• Ensure that business objectives are still being met, when dealing with unforeseen change during delivery of scope;
• Maintain knowledge of new trends and products in the market and in adjacent products;
• Collaborate with and support internal groups to help launch products and features;
• Contribute to the correlation of product definitions and market needs;
• Collaborate with regulatory, marketing and sales to define solutions and understand market;
• Contribute to product launch activities, and monitor product metrics

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications

• Excellent oral and written communication skills - you communicate clearly, concisely and with tact;
• Strong ability to build consensus and alignment;
• A University, College and/or Post Graduate certificate in Business Administration or any technical discipline;
• At least 5 years of relevant and progressive experience in Product Management for a SaaS company;
• Deep understanding of SaaS;
• Avid consumer of current and emerging technologies;
• Experience with data-driven decision making, user engagement metrics/insight and business intelligence and analytics use cases;
• Ability to understand and define opportunities related to artificial intelligence (AI) and machine learning (ML);
• Deep experience and professional interest in GenAI and LLM;
• Understanding of software development processes and lifecycle, and quality assurance principles;
• Excellent interpersonal skills - you are able to build and scale stable relationships with a diverse array of stakeholders both internally, and externally with prospects and customers;
• Team player with strong collaboration skills - you seek to understand, ask the right questions, communicate proactively and effectively on the goals and outcomes for owned product, and involve the right people at the right time
• Excellent leading, influencing and negotiation skills - strong ability to build consensus and get buy-in on product vision and direction, and orient teams to the actions required for success;
• Strong presentation skills, ability to tailor the message to the audience, and deliver the intended message effectively;
• High degree of professionalism, maturity and emotional intelligence;
• Excellent time management skills and highly organized with the ability to multitask, execute on short-term projects and manage ongoing long-term strategies;
• Strategic and business-minded;
• You are passionate about helping customers, and providing solutions to their problems;
• Propensity to stay calm and reasonable under pressure, with sound judgment and decision-making abilities

Life at Assent

Wellness: We believe that you and your family's well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It's not all about the money – well, it's a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.