D365 Technical Consultant

8 hours ago

Thrissur, Kerala, India Alukkas Enterprises Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Roles & Responsibilities:

  • Needs Assessment and Solution Design:

  • Collaborate with clients to understand their business needs, challenges, and goals.

  • Translate business requirements into functional and technical specifications for Dynamics 365 solutions.

  • Design and develop customised Dynamics 365 solutions, including customisations, configurations, and integrations.

  • Implementation and Configuration:

  • Configure and implement Dynamics 365 modules and features.

  • Develop and maintain PowerApps and PowerAutomate workflows to enhance business processes.

  • Test and validate solutions to ensure they meet requirements and perform optimally.

  • Support and Maintenance:

  • Provide ongoing support and maintenance for Dynamics 365 systems.

  • Troubleshoot and resolve technical issues and user problems.

  • Monitor system performance and identify areas for improvement.

  • Training and Documentation:

  • Provide training and support to end-users on using Dynamics 365.

  • Document solutions and processes for future reference.

  • Communication and Collaboration:

  • Act as a liaison between clients, internal teams, and Microsoft Dynamics 365 support.

  • Maintain clear and effective communication with all stakeholders.

Preferred candidate profile:

  • Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.

  • Experience:

  • Overall 5+ years of experience in IT Industry. Retail Industry experience will be a plus.

  • 3+ years of proven experience in implementing and supporting Microsoft Dynamics 365 solutions (Finance & Operations).

  • Skills:

  • Strong understanding of Dynamics 365 modules (e.g., Finance, Supply Chain Management, Inventory Management).

  • Experience with Power Platform (PowerApps, PowerAutomate, Power BI).
  • Knowledge of cloud technologies (e.g., Azure, AWS).
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Certifications:

  • Microsoft Dynamics 365 certifications (e.g., Functional Consultant, Technical Consultant) are a plus.

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