Customer Support Associate, Voice Process
6 days ago
We are hiring Customer Support Associates (Voice Process) for our Hyderabad location. This is a non-sales role in the BPO/ITES industry, primarily handling inbound calls (internal) and providing the L1 support on our Web/Mobile Applications. If you are customer-focused, fluent in Hindhi and a regional language, and passionate about providing excellent service, wed love to meet you
Key Responsibilities:
- Handle inbound voice process queries from customers
- Provide support on using the application
- Maintain high levels of customer satisfaction and service quality
- Follow standard operating procedures, call etiquettes, and company policies
- Work closely with team members to ensure smooth day-to-day operations
Required Skills:
- Good communication skills in Hindhi / Telugu and any other regional language
- Good computer knowledge
- Customer service orientation
- Freshers and experienced candidates (02 years) can apply
Job Location:
Hyderabad (Begumpet)
Warangal (Hanamkonda)
Shift & Work Details:
- 8 hours per day (including 30 Min Lunch break)
- 6 days working, weekly off
For any queries in related to this job posting please whatsApp on
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