Assessor

6 days ago

Hyderabad, Telangana, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Key responsibilities: -

  • Should be representing as the face of the organization.
  • Should be able to assess different levels of interview assessments.
  • Perform comprehensive evaluations using various methods, such as observation, interviews to determine competence or value.
  • Develop assessment plans, manage your own workload effectively, and ensure all assessments are completed within stipulated deadlines.
  • Give clear, constructive, and supportive feedback to recruiters, advising on how to meet standards and improve.
  • Keep accurate and up-to-date records of all assessment activities, outcomes, and candidate progress for auditing purposes.
  • Adhere to all relevant awarding body standards, regulatory requirements, and ethical guidelines to ensure fairness and consistency.
  • Stay current with industry trends, occupational standards, and assessment methodologies through ongoing learning.

Skills and qualifications

  • Proven experience as an assessor in customer service industry.
  • Relevant assessor certifications will be an added advantage.
  • Exceptional written and verbal communication skills to clearly convey complex information and provide effective feedback.
  • A meticulous and methodical approach to evaluating evidence and maintaining accurate records.
  • Strong problem-solving and critical thinking abilities to make sound, evidence-based judgments.
  • Excellent time management and the ability to manage a caseload of learners or projects efficiently.
  • The ability to conduct assessments impartially and provide support with sensitivity and understanding.
  • Competent in using MS tools-Intermediate level (Excel, word, PowerPoint)
  • Must be ready to Work from Office and is flexible in shifts and Week offs.
  • Minimum qualification for the role is Graduation.

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