Director, DQ Mgmt

Job ID: 41184

Location: Bangalore, IN

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 4 Oct 2025

JOB SUMMARY

This Role is pivotal in driving data quality management and governance across the bank, with a focus on enabling business outcomes. The role ill ensure that critical data problems impacting business processes, risk controls or transformation initiatives are identified, resolved and prevented. This role will bridge business and data functions, embedding data quality principles while enabling the business to make decisions and execute processes with trusted data.

RESPONSIBILITIES

Strategy

• Support the development and execution of the bank's DQ and Gov strategy aligned to reg requirements and business objectives
• Identify opportunities where improved DQ could reduce risk, increase efficiencies, .

Business

• Serve as the first point of escalation for critical data problems that are blocking business processes, client transactions, controls or change delivery
• Partner with Business stakeholders, technology and control functions to provide strong and clear diagnosis, clear path way forward and agreed across the different businesses or functions on any critical data problems
• Support the embedding of data governance practices into key business processes, ensuring compliance while enabling business agility
• Represent the function in WG / Forums where requried

Processes

• Scope is limited to CIB processes, but more primarily those for Banking, Coverage and Markets (including FSS)
• Define and work with the respective processes to uplift / implement DQ controls, standards and remediation processes across critical datasets
• Collaborate with data owners, stewards, and product owners
• Monitor and report on DQ metrics and KPIs, to the businesses to ensure transparency of risks and business impact
• Support adoption of tooling and platforms to automate monitoring, issue tracking and resolution processes.

People & Talent

• Effectively manages relevant business stakeholders across CIB

Risk Management

• Work closely with the CIB Stakeholders, Group CDO teams and the broader Data Team to drive reduction of the Data risks and monitor all major risk issues and concentrations. Where appropriate, perform the upwards escalations of key risks, issues and/or challenges encountered.

Governance

• Supports the setup and/or maintenance of the relevant governance forums/ WG

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance With, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Head of CIB Data Management & Governance and associated team
• Data Management & Governance teams for other Businesses and Functions
• CFCR I Data Risk Framework Owner and Data Standard Owners
• Operational Risk
• Group Chief Data Office (CDO) and team
• Group I Country Process Owners
• Group I Country Process Owner Support
• Chief Product Owner and the Hives
• Business Heads/ delegates
• Product Management (System/Platform Owners)
• Technology Delivery Partners

Qualifications

• 8-10 years of experience in financial services with at least 5 years in a relevant CIB Data function, could be an operations function or a data governance function
• Strong understanding of CIB (excluding TB) products, data and systems
• Proven track record in managing and resolving DQ issues
• Excellent stakeholder management and communication skills, ability to bridge technical, business and control functions is key to this role's success
• Strong analytical and problem-solving skills, with the ability to conduct root cause analysis and drive long term solutions
• Familiarity with data governance frameworks, metadata mgmt. and data quality tooling
• Ability to operate in a fast paced, change heavy environment with competing priorities
• Strategic thinker with an execution focus; comfortable balancing governance with business enablement and understands what the business needs.

Role Specific Technical Competencies

• Project Management
• Business Acumen
• Planning: Tactical, Strategic
• Agile Methodologies
• Analytical Thinking
• Business Process Design
• Stakeholder Management
• Communication (oral, written, presentation)
• Time Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.