Client Interaction Associate
2 days ago
Job Responsibilities: ● Engage with clients and potential clients through phone calls to provide information about products and services. ● Handle client inquiries and resolve issues in a professional and efficient manner. ● Conduct follow-up calls to ensure client satisfaction and address any concerns. ● Maintain accurate and up-to-date records of client interactions and feedback. ● Collaborate with the team to achieve client interaction goals and improve service delivery.
Must-Have Skills: ● Excellent Communication: Ability to convey information clearly and effectively in both verbal and written forms. ● Presentable: Professional appearance and demeanor suitable for client interactions. ● Proactive: Ability to take initiative and anticipate client needs or issues before they arise. ● Real-Life Situations Handling: Experience in managing and resolving real-life client scenarios and challenges.
Experience: ● Freshers to 2 years of experience in client interaction roles with excellent communication skills are welcome to apply.
Qualifications: ● Strong interpersonal skills and the ability to build rapport with clients. ● Basic understanding of client service and support.
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