Front Office Assistant

2 weeks ago

Tirunelveli, Tamil Nadu, India ARAFA INDUSTRIES Full time ₹ 12,000 - ₹ 1,50,000 per year
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Leave encashment

Education:

  • Bachelor's (Preferred)

Experience:

  • Front office Executive: 1 year (Required)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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