Urg: Property Manager For Top Real Estate in Pune

India's Top Real Estate Company.. Client of Career Planet Consultancy is hiring for Property Manager from Hospitality & Property Management background for NIBM location in Pune.

Looking for energetic and smart AGM-DGM experience in Hospitality & Property Management, someone who knows how to balance quality with keeping operations on track.

Looking for candidates with vast experience in handling large scale projects in Residential & Commercial Real Estate companies for Pune location.

Highly dependable and trustworthy.

Efficient in working to ensure work is done within specified timelines.

Send us your cv on

Call Leena Bhandari on Ravi Sir on for more details.

WE DO NOT CHARGE CANDIDATES FOR PLACEMENTS.

REFER YOUR FRIENDS & FAMILY FOR FANSTASTIC

CAREERS IN REAL ESTATE SECTOR.

ONLY CANDIDATES FROM PUNE APPLY.

Role Objective: Handle end to end any issues arising in his/her region. Ranging from Engineering, Housekeeping, clubs, horticulture, mobility, Customer experience, etc. Ensure the Front Desk Operations at the residential buildings; common area upkeep and maintenance, security, landscaping, etc. are all operating at world class standards and thus contribute to our goal of providing a true high-end residential experience.

Key Responsibilities

• Maintenance and Upkeep of Common Areas
• Ensure that all operational areas have an atmosphere that is conducive to the overall customer experience.
• Tours residential buildings on a daily basis speaking with employees and residents to understand business needs and assess operational opportunities.
• Supports HPM-managed Clubhouse with operational requirements (HK, maintenance, procurement, etc.), ensures customer satisfaction levels
• Life Safety/Loss Prevention the consistent implementation of high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection
• Security and safety of all residents and associates

Relationship Management

• Drives the site culture (of Associates and outsourced staff) and thereby delivering on positive customer experience
• Develop relationships with the residents, with a single minded focus on delivering a differentiated and personalized experience
• Ensure customer understanding and feedback loop
• Demonstrates urgency in response and handling of customer problems and complaints
• Establish a database on residents and create a process on recognizing special occasions like birthdays, etc.

Internal Coordination

• Coordinates with internal departments like Landscaping, etc. for maintenance of the entire complex
• Plans in coordination with HPM Central team a monthly Activities calendar for resident engagement and implements the same
• Keeps project operations team focused on the critical components of operations to drive customer satisfaction and the desired financial results.
• Review financial reports and statements to determine how Operations is performing against budgets
• Strives to improve service performance.
• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis
• Financial Management capable of operating within the constraints of the CAM budget and providing timely reporting of financial performance
• Site CAM P&L meeting targets/budgets; annual Budget preparation - Prepares annual budget for staffing and operating expense. Proposes items to be included in annual Capital Plan
• Maintain complete knowledge about Society Rules & Regulations and Lodha policies

Develops systems and procedures that achieve higher cost efficiency and customer satisfaction.

Skills: Business communication skills, Inter-personal skills, Basic Computer Skills (Email and Presentations)Qualification: 3-year Diploma / Bachelors in Hotel Management Practice and Other Requirements: 14 to 20 years of experience with hotels