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Sr. Service Engineer

2 weeks ago

Pune, Maharashtra, India 157 CAREERS Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title :- Service Engineer

Requirements

  • Job Responsibilities
  • Service Engineer
    1. Installation & Commissioning - Install, configure, and test medical equipment and related systems at client sites. - Ensure smooth commissioning with adherence to technical standards and safety protocols.
    1. Preventive & Corrective Maintenance - Perform routine preventive maintenance as per schedule to minimize breakdowns. - Diagnose technical issues and carry out timely corrective actions to restore equipment functionality.
    1. Technical Support - Provide on-site and remote technical assistance to customers and internal teams. - Maintain detailed service logs, reports, and documentation of issues and resolutions.
    1. Customer Training & Interaction - Train end-users and hospital staff on equipment operation, safety, and basic troubleshooting. - Maintain professional communication and build strong relationships with clients.
    1. Compliance & Documentation - Adhere to ISO 13485, CDSCO, and other regulatory requirements while servicing equipment. - Document service activities accurately for audit and compliance purposes.
    1. Spare Parts & Inventory Management - Ensure availability of required spare parts, tools, and consumables. - Coordinate with supply chain and service manager for inventory replenishment.
    1. Escalation & Coordination - Escalate unresolved issues to senior engineers or product specialists. - Coordinate with manufacturing partners/vendors for complex repairs.
    1. Field Visits & Travel - Willingness to travel across Mumbai and other regions as required for service support. - Respond promptly to emergency service calls and breakdowns.
    1. Continuous Improvement - Provide feedback to R&D/Production teams regarding recurring issues. - Participate in training programs to stay updated on new equipment and technologies.
    1. Reporting - Submit daily/weekly service reports to the Service Manager. - Track service KPIs such as Mean Time to Repair (MTTR) and equipment uptime.

Job Type: Full-time

Pay: ₹400, ₹600,000.00 per month

Work Location: In person