State Head
2 weeks ago
Responsibilities:
- Manage the overall collection and recovery operations for the entire AP state.
- Lead and support all branch teams including Managers, Team Leaders, Telecallers, and Field Executives.
- Ensure monthly collection targets are achieved on time.
- Handle client coordination, meetings, and daily updates.
- Monitor team performance and take corrective actions when needed.
- Ensure all work is done as per company policies and client guidelines.
- Report daily/weekly/monthly performance to management.
- Resolve escalations, customer complaints, and operational issues.
- Support in hiring and training staff for the state.
Requirements:
- Minimum 7–10 years of experience in Collections/Recovery.
- DRA Certified is mandetory & also should should have good Cibil report
- Good communication and team-handling skills.
- Strong knowledge of field and tele calling collection processes.
- Ability to work under pressure and meet targets.
Job Type: Full-time
Pay: From ₹80,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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