Virtual WALK IN Drive For Experienced AR Callers

2 days ago

Chennai, Tamil Nadu, India NTT DATA, Inc. Full time US$ 40,000 - US$ 80,000 per year

Position's General Duties and Tasks

In these roles you will be responsible for:

  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Identify the outstanding claims with payers through the reports from clients
  • Place calls with payers with regard to outstanding claims
  • Document the details of the calls made to payers in DBPMS and the client software
  • Coordinate with the team leader in following the processes.

Requirements for this role include:

Mandatory ASK :

1+ years of experience in AR calling is only eligibile to apply.

who has very good fluent communication

RCM - PHYSICIAN BILLING EXPERIENCE

  • Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
  • University degree or equivalent that required 3+ years of formal studies of the English language.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
  • 6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

Preferences: -

  • Ability to communicate (oral/written) effectively to exchange information with our client.
  • *** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
  • *** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

Please join the below link for the virtual drive

Microsoft Teams Need help?

Join the meeting now

Meeting ID:

Passcode: Mv22b2gK

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