Business Consultant

We are looking for a curious, detail-oriented, and analytical Business Consultant to join our Strategic Offerings team. This role is perfect for someone who thrives on understanding business challenges, researching cutting-edge solutions, and conducting in-depth analysis to drive digital transformation in P&C insurance.

You will be at the forefront of evaluating and comparing market-leading digital solutions, ensuring that our business teams have the right tools and strategies for efficiency and growth. If you're passionate about problem-solving, technology, and making data-driven decisions, this role is an opportunity to shape the future of insurance while accelerating your own career.

Key Objectives

1. Understand and Document Business Needs: Work closely with stakeholders to gather and translate business requirements into actionable insights.
2. Conduct Market Research: Identify and evaluate external digital solutions that align with business needs.
3. Analyze and Compare Solutions: Conduct in-depth feature analysis, benchmarking market offerings to determine the best fit.
4. Validate and verify requirements by reviewing them with stakeholders and obtaining their approval. Ensure that the documented requirements align with the business goals and objectives.

Key Responsibilities

Business Requirement Analysis

• Engage with stakeholders to understand business processes, challenges, and future goals.
• Use various techniques such as interviews, surveys, and observations to elicit detailed business requirements. Ensure that the requirements capture both the functional and non-functional aspects.
• Document detailed business and functional requirements to support digital transformation initiatives.

Market Research & Solution Evaluation

• Research emerging technologies in the insurance space, identifying potential solution providers.
• Evaluate the applicability of technologies such as artificial intelligence, blockchain etc in improving insurance processes and customer experiences.
• Conduct competitive analysis of external solutions, comparing features, functionalities, and scalability.
• Perform SWOT analysis to understand the strengths, weaknesses, opportunities, and threats posed by competitor solutions.
• Collaborate with vendors to gain a deep understanding of their offerings and limitations.
• Lead pilot projects to test and evaluate new solutions.

In-Depth Analysis & Strategic Insights

• Assess solutions for compatibility with internal systems, security, and compliance standards.
• Provide data-driven recommendations to business teams on solution selection.
• Work closely with the Senior Business Consultant to align findings with broader strategic initiatives.
• Collaborate with cross-functional teams to ensure successful integration of new solutions.
• Track key performance indicators (KPIs) to measure the success of new technologies and their impact on business objectives.

Skills & Qualifications

• 10 years of experience with 5 years in the P&C insurance industry, with strong knowledge of insurance business processes, and 3 years of demonstrable experience in business consulting and transformation
• Experience in large-scale business deployments, including business process transformation.
• Strong analytical and problem-solving skills, with the ability to translate business challenges into solution-driven strategies.
• Hands-on experience with business requirement gathering, process documentation, and workflow analysis.
• Ability to conduct market research, competitive analysis, and feature benchmarking.
• Strong stakeholder management skills, ensuring clear communication between business, technology, and vendors.
• Proficiency in data visualization, business process modelling tools, and reporting frameworks.

Preferred Skills

• Understanding of AI/ML applications, automation, and analytics in insurance.
• Familiarity with Agile methodologies, Azure Dev Ops, Jira, and Confluence.
• Certifications in CBAP (Certified Business Analysis Professional), CSPO, Lean Six Sigma, or Agile frameworks.

How This Role Will Help Your Career

By joining our Strategic Offerings team, you will:

• Develop deep expertise in digital transformation, gaining exposure to cutting-edge solutions in insurance.
• Enhance your market research, solution analysis, and strategic thinking skills, positioning yourself as a leader in business transformation.
• Work closely with senior business consultants, technology teams, and industry-leading vendors, building a powerful network.
• Gain hands-on experience in solution deployment and business process optimization, a critical steppingstone to future leadership roles.
• Be part of a forward-thinking team that values innovation, problem-solving, and continuous growth.

If you're driven by curiosity, motivated to solve real-world business challenges, and excited about shaping the future of insurance, we want to hear from you.