Associate Implementation Specialist

5 days ago


Hyderabad, Telangana, India CDK Global Full time ₹ 5,00,000 - ₹ 12,00,000 per year

The Implementation Specialist performs onboarding and deployment services for Fortellis customers (App publishers and API publishers). The Implementation Specialist performs system configuration activities, ensures end-to-end readiness of the implemented solution, and monitors the onboarding process with a focus on minimizing time to value for the customer.

Job Responsibilities:

· Executes tasks associated with onboarding and deploying customers (App & API publishers / vendors, dealers, OEMs, and internal CDK teams), including setting up vendor access to test environments, and preparing operational systems and documentation, and communicating with customers.

· Coordinates with cross-functional teams to ensure that dealers' data is onboarded to the centralized dealer data repository (Titan / Snowflake)

· Performs bulk subscription services for customers according to CDK policies.

· Monitors and tracks customer activity in the application integration development cycle to enable data driven decision-making.

· Provides technical support to internal teams at CDK and directs them to use established processes.

· Performs investigations to reconcile and resolve customer billing inquiries.

· Provides product feedback and ideas for product improvements into Product Management.

· Collaborates with cross-functional team members to minimize time-to-value for the customer.

· Analyzes operational processes, systems, and databases to provide operational insights and support data driven decision-making processes.

· Acquires and maintains in-depth knowledge of integrated CDK applications.

· Contributes to the collective knowledge base by submitting documentation of their research and findings.

· Serves as an escalation point for production support issues escalated by Customer Care.

· Contributes to the continuous improvement and documentation of organizational processes, including the identification and documentation of standards and best practices related to their role on the team.

· Develops strong working relationships with cross-functional team members

Qualifications Required:

. Expertise on PowerShell, Python

. API Testing, Postman

· Must possess strong organizational skills and be detail oriented.

· Must possess strong written and verbal communication skills.

· Must possess excellent analytical and troubleshooting skills.

· Able to work independently on multiple projects and work efficiently and effectively to meet deadlines

Must have the ability to effectively manage the expectations of stakeholders regarding project deliverables.

· Experience working with a variety of databases, analyzing data, and creating reports to support data driven decisions.

· Experience using JIRA to submit defects and product change requests, and track progress on product changes.

· Experience using SQL to access data in a relational database.

· Experience using MS Excel to manipulate and prepare data to be used for a variety of purposes.

· Experience creating and maintaining internal documentation on business processes.

· Must be fast learner that is able to learn new systems, tools, and processes quickly.

· Prefer experience with CDK applications including the Drive DMS.

· Prefer experience within the Automotive Retail industry.

· Prefer a bachelor's degree in management information systems or related work experience

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US.  CDK may offer employer visa sponsorship to applicants.



  • Hyderabad, Telangana, India CDK Global Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    The Implementation Specialist performs onboarding and deployment services for Fortellis customers (App publishers and API publishers). The Implementation Specialist performs system configuration activities, ensures end-to-end readiness of the implemented solution, and monitors the onboarding process with a focus on minimizing time to value for the...


  • Hyderabad, Telangana, India Zyder Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionZyder is a next-generation Unified Logistics Platform designed to connect clients (brands), vendors (fleet operators), and technology into one seamless, transparent, and growth-focused system. We help vendors, small business owners, and fleet operators structure their operations, adopt technology, and scale sustainably. With Zyder,...


  • Hyderabad, Telangana, India 73 Strings Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    OVERVIEW OF 73 STRINGS:73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The company's AI-powered platform streamlines middle-office processes for alternative investments, enabling seamless data structuring and standardization, monitoring, and fair value...


  • Hyderabad, Telangana, India 73 Strings Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    OVERVIEW OF 73 STRINGS: 73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The company's AI-powered platform streamlines middle-office processes for alternative investments, enabling seamless data structuring and standardization, monitoring, and fair value...


  • Hyderabad, Telangana, India 73 Strings Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Overview Of 73 Strings73 Strings is an innovative platform providing comprehensive data extraction, monitoring, and valuation solutions for the private capital industry. The company's AI-powered platform streamlines middle-office processes for alternative investments, enabling seamless data structuring and standardization, monitoring, and fair value...


  • Hyderabad, Telangana, India Amgen Technology Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    ServiceNow Human Resource Service Delivery (HRSD) Implementation Specialist Career CategoryHuman Resources Job Description Roles & Responsibilities:Owns the development of business cases for ServiceNow HRSD enhancements Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements ...


  • Hyderabad, Telangana, India Infosun Technology Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job OverviewWe are looking for an enthusiastic Implementation Specialist to join our team and drive the successful deployment of 247HRMS for our clients. The role involves end-to-end implementation, client onboarding, training, and ensuring seamless adoption of our HR software solutions. Key ResponsibilitiesUnderstand client requirements and configure...


  • Hyderabad, Telangana, India Algoleap Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    SUMMARY Position Name PeopleSoft PTP Implementation SpecialistExperience 5+ YearsKey Skills PeopleSoft Procure to PayNotice Period Immediate-15daysRole Overview: As a PeopleSoft PTP Functional Analyst, you'll play a pivotal role in implementing .Your responsibilities will encompass maintaining the platform, developing new integrations, and ensuring seamless...


  • Hyderabad, Telangana, India Algoleap Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Name · PeopleSoft PTP Implementation Specialist Experience · 5 Years Key Skills · PeopleSoft Procure to Pay Notice Period · Immediate-15days Role Overview: As a PeopleSoft PTP Functional Analyst, you'll play a pivotal role in implementing . Your responsibilities will encompass maintaining the platform, developing new integrations, and...


  • Hyderabad, Telangana, India Jade Global Software Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Oracle CPQ Implementation SpecialistOracle CPQ Implementation Specialist1 Lead and manage end-to-end Oracle CPQ Cloud implementation projects. Conduct advanced workshops with business stakeholders to capture requirements and define scalable solution designs. Architect and develop complex product configuration models, pricing engines, discount...