
IT Infrastructure Delivery Specialist
7 hours ago
We are seeking a skilled and driven Infrastructure Delivery Specialist with a strong background in Network technologies to join our Infrastructure Delivery team. This role is critical in ensuring the seamless execution of infrastructure projects across LAN, SD-WAN, Wireless, and related Network domains. The specialist will coordinate closely with PMO, Engineering, and Operations teams to deliver high-quality outcomes.
What You Will Do
1. Project Execution & Delivery
Execute infrastructure projects related to Network (LAN/SD-WAN/Wireless) technologies from planning through implementation.
Work in alignment with the PMO team to ensure timelines, scopes, and budgets are met.
Collaborate with cross-functional teams including Compute, Security, and Endpoints for integrated delivery.
2. Technical Oversight & Implementation
Ensure correct design and configuration of network components as per project requirements.
Validate network infrastructure handoff to Operations, including documentation and knowledge transfer.
¢ Troubleshoot issues during implementation and coordinate resolutions with engineering teams.
3. Process & Governance
¢ Follow Infrastructure Delivery framework and project documentation standards.
¢ Ensure all relevant configuration items (CIs) are accurately updated in the CMDB.
¢ Adhere to change management and governance practices, including peer reviews and proper change records in ServiceNow.
4. Stakeholder Collaboration
¢ Serve as the delivery point of contact for PMs, architects, and operational stakeholders.
¢ Participate in project planning discussions and readiness assessments.
¢ Collaborate during project handoff to ensure seamless transition to Operations teams.
5. Continuous Improvement
¢ Identify gaps in current delivery or documentation processes and recommend improvements.
¢ Contribute to the creation of standard documentation templates, KB articles, or checklists
Who You Are (Basic Qualifications)
¢ Hands on experience in Network Infrastructure delivery roles (LAN, SD-WAN, Wireless appliances).
¢ Hands-on experience in technologies like SD-WAN(Viptela), Meraki, ISE, Cisco Catalyst switches.
¢ Strong understanding of ITIL processes, especially Change Management and CMDB practices.
¢ Familiarity with project coordination in a cross-functional delivery environment.
¢ Excellent communication and stakeholder engagement skills.
¢ Strong troubleshooting and documentation abilities.
¢ Ability to manage multiple projects and competing priorities.
¢ Ability to manage multiple projects and competing priorities.
What Will Put You Ahead
¢ Industry certifications (e.g., CCNA/CCNP).
¢ Prior experience in working with infrastructure delivery teams supporting enterprise or manufacturing sites.
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