D365 functional Analyst

14 hours ago

Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Responsibilities:

  • Collaborate closely with business teams to gather and understand their needs, converting them into functional requirements for D365 solutions.
  • Customize and configure Microsoft Dynamics 365 applications to meet specific business needs and workflows.
  • Design and deliver training sessions for business users, while providing continuous support and troubleshooting to optimize D365 usage.
  • Work closely with technical teams to ensure smooth integration and deployment of D365 solutions.
  • Prepare and maintain detailed documentation such as Functional Requirement Documents (FRD), Functional Design Documents (FDD), and user manuals.
  • Carry out system and functional testing to ensure high-quality solution delivery.
  • Assess the functionality of D365 on an ongoing basis and implement necessary enhancements and upgrades to align with evolving business needs.
  • Ensure that D365 adheres to industry best practices, regulatory standards, and maintains data security and integrity.
  • Provide regular updates on the progress of ongoing support and projects to relevant stakeholders.

Technical Skills:

  • Proven experience in using and configuring Microsoft Dynamics 365 FSCM, including General Ledger, Cashbook, Inventory Management, Procurement & Sourcing, Project Accounting, and Sales & Marketing modules.
  • Strong understanding of finance and accounting principles and how they are applied within Dynamics 365 FSCM.
  • In-depth experience with Azure DevOps for issue management and tracking.
  • Ability to troubleshoot issues within Dynamics 365 FSCM and collaborate with users to define clear requirements for resolution.
  • Proficiency in Microsoft Office tools (Excel, Word, PowerPoint) to create reports, documentation, and functional specifications.
  • Solid understanding of technical concepts such as data models, integrations, and data migration.
  • Experience in executing User Acceptance Testing (UAT).

Non-Technical Skills:

  • Excellent written and verbal communication skills.
  • Strong organizational skills, with the ability to handle multiple projects and prioritize tasks effectively.
  • Collaborative mindset to work effectively with both peers and stakeholders.
  • Self-motivated, capable of taking ownership of tasks and working independently.
  • Ability to engage with users to transform business needs into clear and actionable requirements.

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