Telecaller_Naga TVS Thiruvalla

28 minutes ago

Tiruvalla, Kerala, India Naga Auto Ventures ( Authorized Main Dealer of TVS Motor Company at Thiruvalla ) Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job Post-Service Telecaller

Location: Naga TVS Perumthuruthy Jn, Thiruvalla

Time : 09:00am to 06:00pm

Job Role:

We are looking for a dedicated and customer-friendly Service Telecaller to join our team. The primary responsibility is to call customers with pending or overdue vehicle services, schedule appointments, and ensure they visit our showroom for timely servicing.

Responsibilities:

  • Make outbound calls to existing customers regarding due or pending services.
  • Clearly explain the service benefits and importance of timely maintenance.
  • Fix service appointments as per customer convenience.
  • Follow up with customers to ensure visit and service completion.
  • Maintain records of calls, appointments, and feedback in the system.
  • Coordinate with the service team to track schedules and vehicle status.

Skills Required:

  • Good communication skills in malayalam.
  • Polite and customer-focused approach.
  • Basic computer knowledge (MS Excel, CRM entry, etc.).
  • Ability to handle customer objections and convert to appointments.

Preferred:

  • Experience in telecalling or customer support
  • Local candidates with knowledge of nearby routes/areas.

What We Offer:

  • Attractive salary + incentives based on performance.
  • Friendly work environment.
  • Training and development opportunities.

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

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